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CISCO SOLN SUPP 24X7X4OS for Catalyst C8300

VENDOR: CISCO Mfg Part#: CON-SSC4P-C830IN6T
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$3,358.81
$3,358.81
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MSRP: $3,378.00
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  • 24x7 on-site Cisco technical support for CAT8300 Series
  • 4-hour response time to minimize downtime
  • Coverage includes all days and hours for mission-critical needs
  • Tailored service for Cisco Catalyst C8300 routers
  • TAA compliant and origin in the United States
  • Classified as Network Services / Support

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Key Benefits

Eye-Insights
  • Ensures minimal network disruption with guaranteed 4-hour on-site response.
  • Supports high availability demands with 24x7x365 expert coverage.
  • TAA compliance and U.S. origin make it ideal for regulated industries and government contracts.

Product Overview

The Cisco SOLN SUPP 24X7X4OS service contract is engineered to provide organizations with robust on-site technical support for devices in the Cisco Catalyst C8300 series. Delivering 24x7 coverage and a guaranteed 4-hour response time, this support solution is tailored for mission-critical environments where downtime must be avoided. The service falls under the category of network services and support, offering direct access to Cisco's trusted technical teams when it matters most.

Designed for deployment in enterprise networks, the plan covers the Catalyst 8300 Series routers, which serve as high-performance edge devices in WAN and SD-WAN architectures. The on-site support model ensures physical presence for diagnostics and repairs, making it ideal for infrastructures with complex hardware needs. Its TAA compliance and U.S. origin highlight its suitability for government and regulated deployments.

Offering proactive technical coverage that minimizes disruption and optimizes network uptime, this support agreement represents a strong ROI for organizations that prioritize consistent connectivity and rapid service delivery. By reducing downtime and accelerating time-to-resolution, Cisco's support services ensure your network resources function at peak performance with minimal delay.

Specifications

Product Overview
Type Network maintenance/support service
Form Factor Service contract (on-site support)
Coverage Time 24 hours a day, 7 days a week
Response Time 4-hour on-site response
Target Devices Cisco Catalyst C8300 Series
Service Level Solution Support 24x7x4 On-Site
Delivery Method On-site
Included Services Technical support, troubleshooting, on-site technician dispatch

Wireless Features
Wireless Support

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
Regulatory Certifications Dependent on Catalyst C8300 router hardware

Advanced Security Features
Security Support Coverage Yes, includes assistance with security features on C8300
Threat Intelligence Updates Available via Cisco Talos when integrated with eligible hardware
Virtual Private Network (VPN) Support Yes, for hardware with relevant configurations
Firewall Assistance Yes, when included in supported hardware configuration
Malware Protection Assistance Yes, via integrated Cisco software tools on hardware

Interfaces
Supported Device Interfaces Dependent on supported C8300 Series router hardware

Physical & Environmental
Applicable Device Environment Enterprise and branch office (via supported hardware)
Device Form Factor (Applicable) Modular edge router – Cisco C8300 Series

Cloud Management & Licensing
Cloud Integration Support Yes, via Cisco DNA Center (for C8300 device)
Included Licensing Solution Support license for supported duration
Management Platform Managed through Cisco TAC and DNA Center
Service Registration Cisco Service Contract Number: CON-SSC4P-C830IN6T
Support Portal Access Cisco Smart Net Total Care portal
Software and Firmware Access Yes, for applicable Catalyst C8300 Series OS versions

Additional Technical Information
Service Code CON-SSC4P-C830IN6T
Compatible Platform Cisco Catalyst 8300 Series Edge Platforms
Service Duration Annual (1-year standard)
Renewable Yes
Service Activation Upon contract registration with Cisco
Eligible Hardware Models C8300-1N1S-6T, C8300-2N2S-6T, and related submodels
Service Scope Hardware and software technical support
Proactive Diagnostics Yes, via Cisco TAC collaboration
Access to Experts Yes – Cisco escalation engineers
Operational Hours 24/7 including holidays
Contract Delivery Type Electronic