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CISCO SOLN SUPP 8X5X4 UCS B200 M5 Blade Support

VENDOR: CISCO Mfg Part#: CON-SSSNE-SBB200M5
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$779.55
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MSRP: $784.00
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  • 8x5x4 service coverage for UCS B200 M5 blade server
  • Does not include CPU, memory, HDD, or mezzanine components
  • TAA compliance ensures suitability for government procurement
  • Manufactured in the United States
  • Support focused on solution-level UCS blade infrastructure
  • Part number: CON-SSSNE-SBB200M5

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Key Benefits

Eye-Insights
  • Ideal for organizations needing reliable weekday maintenance coverage with a 4-hour response time.
  • TAA compliance and U.S. origin meet stringent federal and public sector procurement standards.
  • Part of the Cisco Smart Net ecosystem, facilitating faster incident resolution and proactive service.

Product Overview

The Cisco SOLN SUPP 8X5X4 support service (CON-SSSNE-SBB200M5) is designed for the UCS B200 M5 Blade Server, offering 8x5 business-hour coverage with a four-hour response time. Tailored for deployments excluding CPU, memory, hard drive, and mezzanine configurations, this service focuses on hardware-level support of the blade system. Manufactured in the United States and fully TAA-compliant, it caters to regulated industries including government sectors. Part of Cisco’s ecosystem, it is ideal for enterprises seeking structured, reliable maintenance support for their UCS environments.

Specifications

Product Overview
Type Hardware Support Service
Service Name Cisco Solution Support 8x5x4
Supported Product Cisco UCS B200 M5 Blade Server
Service Level 8x5 (Business Hours) with 4-Hour Response Time
Form Factor Supported Blade Server
Component Coverage Excludes CPU, memory, hard drive, and mezzanine
Service Duration Annual (1 Year)
Service Type Solution Support Service
Delivery Method Onsite
Response Time 4 Hours
Support Availability 8 Hours per Day, 5 Days per Week
Manufacturer Part Number CON-SSSNE-SBB200M5
Brand Cisco
Family Networking
Subcategory Network Maintenance/Support
Category Network/Service/Support
SKU Type Support Contract

Cloud Management & Licensing
Managed via Cisco TAC Yes
Software Licensing Included No
Cloud Support Compatibility Cisco UCS Manager Integration Supported
License Duration 1 Year
Service SKU CON-SSSNE-SBB200M5

Physical & Environmental
Applicable Hardware Cisco UCS B200 M5 Blade Server
System Compatibility Cisco Unified Computing System (UCS)
Deployment Scope Enterprise-grade server infrastructure
Footprint Supported Blade enclosure environment
Hardware Type Supported Cisco Blade Servers (B-Series)
Data Center Use Yes
Service Application Reactive hardware support & remediation

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
Regulated Industry Usage Government, Enterprise

Advanced Security Features
Service for Security Features Hardware maintenance only; does not include firewall, IDS/IPS support

Interfaces
Remote Diagnostic Interface Cisco Technical Assistance Center (TAC)
Hardware Replacement Coordination Included