Product Type | Hardware Support Contract |
Supported Product | Cisco NCS 5500 Series 4x100G QSFP28 MPA |
Form Factor | |
Coverage Hours | 8x5 (8 hours/day, 5 days/week) |
Service Response Time | Next Business Day |
Service Duration | Annual (1 Year) |
Service Name | Cisco Solution Support |
Series | Cisco NCS 5500 |
Included Support Features | Hardware replacement, software updates, technical assistance |
Service Location | Onsite or Depot (as applicable) |
Smart Net Total Care | Included |
CISCO SOLN SUPP 8X5XNBD NCS 5500 4X100G QSFP28 MPA



Key Benefits

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- Provides guaranteed next business day replacement to minimize network downtime
- Complies with TAA standards, making it suitable for government and regulated industry use
- Backed by Cisco's trusted support framework, reducing operational risk and support overhead
Product Overview
The CISCO SOLN SUPP 8X5XNBD NCS 5500 4X100G QSFP28 MPA is a support contract offering next business day hardware replacement for the Cisco NCS 5500 Series 4x100G QSFP28 MPA. Engineered for high-availability networks, it ensures 8x5 technical coverage, boosting business continuity. With TAA compliance and a US country of origin, it also meets government-level procurement standards. Part of Cisco's Smart Net Total Care offerings, this service helps reduce downtime and operational risk. Specific technical details beyond this scope are unavailable.
Specifications
Product Overview
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | United States |
Trade Compliance | Government Procurement Ready |
Environmental Compliance | RoHS |
Certifications | ISO 9001 |
Advanced Security Features
Security Notifications | Included via Cisco Smart Net alerts |
Threat Intelligence Integration | Available with additional Cisco software |
Vulnerability Identification | Yes, via Cisco PSIRT and Smart Net |
Software Integrity Verification | Available via Cisco secure updates |
Interfaces
Supported Ports | 4x 100G QSFP28 |
Module Type | Line Card MPA Module |
Interface Speed | 100 Gbps per port |
Interface Type | QSFP28 |
Cloud Management & Licensing
Management Interface | Cisco Smart Net Total Care Portal |
License Type | Subscription-based Support |
Included Software Updates | Yes |
Advance Hardware Replacement | Yes, Next Business Day |
Remote Monitoring | Available through Smart Net portal |
Asset Management | Included via Cisco Smart Net Total Care |
Data Collection Tools | Cisco Collector Software |
Physical & Environmental
Compatible Equipment Dimensions (W x D x H) | 1.73 x 17.5 x 21.5 in (approximate dimensions of host NCS 5500 module) |
Operating Temperature of Host Device | 32°F to 104°F (0°C to 40°C) |
Storage Temperature | -40°F to 158°F (-40°C to 70°C) |
Operating Humidity | 5% to 85% non-condensing |
Altitude (Operational Limit) | Up to 13,123 ft (4000 m) |