| Product Type | Desktop Computer |
| System Model | Dell OptiPlex 7020 SFF |
| Processor | Intel Core i5-14500 (14-core, 2.6 GHz base, up to 5.0 GHz, 24 MB Smart Cache) |
| Processor Generation | Intel 14th Generation |
| Chipset | Intel Q670 |
| Form Factor | Small Form Factor (SFF) |
| Operating System | Windows 11 Pro |
| Graphics | Intel UHD Graphics 770 |
| Memory Installed | 16 GB DDR5 UDIMM |
| Memory Slots | 1 DIMM Slot |
| Memory Maximum Supported | 64 GB |
| Storage Type | PCIe NVMe SSD |
| Storage Capacity | 256 GB |
| Optical Drive | None |
| Power Supply | 180 Watt |
| Included Accessories | Dell Wired Keyboard (KB216), Dell Optical Mouse (MS116) |
| Color | Black |
DELL OptiPlex 7020 SFF, Core i5-14500, 16GB DDR5, 256GB SSD, W11 Pro

Key Benefits
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Optimized for productivity with a 14-core Intel i5 processor and DDR5 memory supporting efficient multitasking
- Designed for managed IT deployments, featuring TPM security, Windows 11 Pro, and a space-saving chassis
- Comprehensive connectivity with modern I/O including USB-C, HDMI, DisplayPort, and Gigabit Ethernet
Product Overview
The Dell OptiPlex 7020 Small Form Factor desktop is built with professionals in mind, offering balanced performance through an Intel 14th Generation Core i5-14500 processor running at 2.6 GHz (up to 5 GHz). Its 14-core design and 24 MB Smart Cache ensure that data-heavy applications run smoothly, supported by 16GB of DDR5 UDIMM memory, upgradeable up to 64GB.
This device includes a 256GB PCIe NVMe SSD, Intel UHD Graphics 770 with support for up to four monitors, and a versatile I/O panel including DisplayPort, HDMI, seven USB-A ports, and one USB-C port. Pre-installed with Windows 11 Pro and featuring TPM security, it’s IT deployment ready. Its 180W efficient design and compact chassis make it a perfect fit for professional environments with space constraints.
Covered by a 3-year Basic Onsite Service, the OptiPlex 7020 delivers long-term dependability and performance tailored to modern business needs.
Specifications
Product Overview
Wireless Features
| Wireless LAN | |
| Bluetooth |
Compliance & Origin
| Country of Origin | Mexico |
| Compliance Certifications | ENERGY STAR, EPEAT Registered, RoHS |
| TPM Support | Trusted Platform Module (TPM 2.0) |
| Regulatory Standards | CE, FCC Class B, UL/cUL Listed |
Advanced Security Features
| Hardware-based Security | TPM 2.0 Security Chip |
| BIOS Security | BIOS Setup Password, Boot Sequence Lock, TPM Enable/Disable |
Interfaces
| USB Ports (Front) | 2 x USB 2.0 |
| USB Ports (Rear) | 2 x USB 2.0 with Smart Power On, 4 x USB 3.2 Gen 1 |
| USB Type-C Ports | 1 x USB-C 3.2 Gen 2 |
| Video Outputs | 1 x HDMI, 1 x DisplayPort |
| Audio Ports | 1 x Headphone/Microphone Combo Jack |
| Ethernet | 1 x RJ-45 Gigabit Ethernet |
Physical & Environmental
| Width | 3.64 in (92.5 mm) |
| Depth | 11.52 in (292.5 mm) |
| Height | 11.41 in (290 mm) |
| Weight | Approx. 9.44 lbs (4.28 kg) |
| Operating Temperature | 10°C to 35°C (50°F to 95°F) |
| Storage Temperature | -40°C to 65°C (-40°F to 149°F) |
| Operating Humidity | 20% to 80% (non-condensing) |
| Storage Humidity | 5% to 95% (non-condensing) |
Cloud Management & Licensing
| Cloud Management Platform | Dell Client Command Suite supported |
| Licensing Details | Windows 11 Pro OEM license included |
| Support Services | 3-Year Basic Onsite Service after Remote Diagnosis |