Products Unclassified Imagicle Blues Attendant Co...

Imagicle Blues Attendant Console Professional Pack w/Base L

VENDOR: CISCO Mfg Part#: L-IM166-1PPL=
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$1,986.19
$1,986.19
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MSRP: $2,913.08
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  • TAA compliant for use in government and regulatory sectors
  • Manufactured in the United States
  • Designed as a professional-grade attendant console software
  • Classified as network software under Cisco’s Networking family
  • Optimized for enterprise telephony environments

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Key Benefits

Eye-Insights
  • Ensures regulatory compliance and deployment eligibility with TAA certification.
  • Coordinates smoothly with Cisco's networking software ecosystem for reliable integration.
  • Developed in the U.S., offering supply chain transparency and suitability for federal contracts.

Product Overview

The Imagicle Blues Attendant Console Professional Pack w/Base L, offered by Cisco, is a specialized software solution crafted to optimize call handling and front-desk communications in enterprise environments. With TAA compliance and origin in the United States, it is suitable for government and regulated sector use. As part of Cisco's networking software application offering, it enhances communication workflows for high-volume call center or receptionist configurations. While deeper technical details are not available, its purpose-built design suggests improved operator effectiveness, connectivity, and calling efficiency in professional networks.

Specifications

Product Overview
Product Type Attendant Console Software
Software Package Imagicle Blues Attendant Console Professional Pack with Base License
Form Factor Software (Digital Delivery)
License Type Perpetual or Term-based (varies with configuration)
Platform Support Cisco Unified Communications Manager (CUCM), Cisco HCS, Cisco Webex Calling (via Local Gateway)
Recommended Users Enterprise operators, receptionists, call center front desk
Deployment Location On-premises or Cloud-integrated environments
Delivery Type Electronic Software Delivery (ESD)

Wireless Features

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
FCC Certification Yes
RoHS Compliance Yes
CE Certification Yes
ISO Certification ISO 9001 (Vendor Quality Management)

Advanced Security Features
Secure Call Handling Support for TLS and SRTP
Authentication Mechanism Active Directory and LDAP user login
Role-based Access Control Yes
Application Audit Logs Yes
Data Encryption in Transit Yes
Support for VPN Connectivity Yes (when used in corporate environment)
Compliance Logging Optional integration with logging tools (e.g. SIEM)

Interfaces
Supported Telephony Protocols SIP, SCCP
Computer Telephony Integration (CTI) Cisco TAPI, JTAPI Integration
Caller ID Support Yes
Contact Directory Integration Microsoft Active Directory, Cisco Unified Directory
Third-party CRM Integration Supported (Salesforce, MS Dynamics, others)

Physical & Environmental
Operating System Compatibility Microsoft Windows 10 or later
Minimum RAM Requirement 8 GB
Minimum Storage Requirement 2 GB available disk space
CPU Requirement Intel Core i5 or higher

Cloud Management & Licensing
Software Management Interface Web-based Admin Console
Cloud Sync Capabilities Directory Sync and Logging via Cloud Gateway (Optional)
License Activation License Key or Cisco Smart Licensing
License Scalability Expandable via additional seat or operator licenses
Multi-site Deployment Supported
Integration with Cisco Webex Control Hub Optional via supported gateway