Service Type | Extended Warranty / Quick Swap Replacement |
Service Duration | 3 Years |
Service Level | 48-Hour Quick Swap |
Onsite Support | Yes |
Covered Device Type | 32" LG Monitor Signage |
Coverage Availability | Business Hours (Standard) |
Contract Type | Renewal or Purchase Extension |
LG 3 YR 48 HR Quick Swap for 32" Monitor Signage w/ Onsite Service





Key Benefits

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- Fast 48-hour swap-out service reduces operational downtime and ensures signage availability.
- Onsite support eliminates customer logistics, streamlining replacement and minimizing disruptions.
- TAA compliance and U.S.-based support make it suitable for federal and institutional use cases.
Product Overview
3 YR 48 HR Quick Swap for 32 inch Monitor Signage w/ Onsite ServiceSpecifications
Product Overview
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
RoHS Compliance | Yes |
Warranty Provider | LG Electronics USA |
Advanced Security Features
Data Sanitization Prior to Swap | Customer Responsibility |
Additional Service Details
Replacement Timeframe | Within 48 Business Hours After Claim Approval |
Included Service | Advanced Exchange – Replacement Before Return |
Defective Device Return Window | Typically 5–10 Days After Replacement |
Monitored Device Eligibility | Must be pre-qualified & registered LG 32" digital signage display |
Service Delivery Method | Prepaid Shipment of Replacement Unit |
Service Location Coverage | Contiguous U.S. Only |
Non-Covered Events | Intentional Damage, Force Majeure, Unregistered Devices |
Support Response Time | Same Day or Next Business Day Initiation |
Service Availability | Monday–Friday, 9am–5pm Local Time |
Initial Claim Method | Phone or Online Ticket Submission |
Claim Validation Process | LG Technical Support Diagnostic |
Replacement Device Condition | New or Refurbished Equivalent |
Replacement Method | Cross-Ship (Advance Shipment) |
Return Method for Defective Unit | Prepaid Return Label Provided by LG |
Contract Transferability | No – Tied to Original Purchaser & Device |
Service Plan SKU | MS32N0S2I0U |
Cloud Management & Licensing
License Included | Yes – Hardware Replacement License |
Service Activation Method | Product Registration with LG |
Coverage Registration Required | Yes |
Physical & Environmental
Physical Delivery | No – Electronic Registration/Activation |
Repair Facility Type | Onsite Swap Service |
Interfaces
Support Access Method | Phone / Online Support Portal |
Return Logistics Covered | Yes – LG Covers Replacement Shipping |