| Product Type | Remote Monitoring Software Service Plan |
| Service Duration | 3 Years |
| Form Factor | Cloud-based Service |
| Target Devices | LG Digital Signage Displays |
| Subscription Type | Prepaid Annual Plan |
LG Signage365Care Monitoring Solution, 3-Year Plan

Key Benefits
Eye-Insights™ by Eye-In Technologies
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AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Minimizes display downtime by leveraging LG-managed diagnostics.
- Supports compliance needs via TAA certification, ideal for government and education.
- Reduces long-term service costs by optimizing system performance through remote analytics.
Product Overview
Signage365Care - LG Manages the Monitoring Solution (3 years)Specifications
Product Overview
Cloud Management & Licensing
| Cloud Platform | LG Cloud through Signage365Care |
| Management Interface | Web-based Dashboard |
| License Type | Commercial License |
| License Term | 3 Years |
| Activation Method | License Key or Remote Activation |
| Included Cloud Features | Device Health Logs, Real-time Monitoring, Remote Diagnostics |
| Multi-device Support | Yes |
| Error Notifications | Yes - Push Notifications and Email Alerts |
| Remote Control Capability | Yes - Power Management, Configuration |
| Reporting Tools | Yes - Health Analytic Reports |
Physical & Environmental
| Installation Requirements | Software-only Deployment |
| Power Requirements | Not Applicable (Cloud-based) |
Wireless Features
| Wi-Fi Requirement | Used if Devices Connect via Wireless LAN |
| Network Type Compatibility | LAN/WAN/3G/4G (based on deployment) |
Interfaces
| Connectivity Requirement | Internet Connection Required |
| Data Collection Method | Real-time via Networked Devices |
| Communication Protocol | Proprietary LG Remote Management Protocol |
Advanced Security Features
| Data Transmission Security | Encrypted Over Secure Channels |
| Role-based Access Control | Yes |
| Audit Trail | Yes |
| User Authentication | Username/Password, Role-Based |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| RoHS Compliance | Yes |
| WEEE Compliance | Yes |
| FCC Certification | Yes |
| UL Certification | Yes |
| Environmental Compliance | ENERGY STAR (Applicable Devices) |
Service & Support
| Support Coverage | 24/7 Monitoring & Automated Alerts |
| Fault Notification Time | Real-time Detection |
| System Updates | Automated via Cloud |
| Hardware Replacement | Not Included (Monitoring-only Service) |
| Service Provider | LG Electronics USA |