| Product Type | Monitoring and Maintenance Subscription Service |
| Service Name | LG Signage365Care |
| Service Duration | 5 Years |
| Subscription Model | Annual License, 5-Year Prepaid |
| Service Provider | LG Electronics |
| Compatible Product Lines | LG Digital Signage Displays |
| Delivery Method | Cloud-based Remote Monitoring Platform |
LG Signage365Care SI Manages the Monitoring Solution (5 Years)

Key Benefits
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- Delivers five years of proactive monitoring, reducing onsite maintenance needs and downtime.
- TAA compliance ensures eligibility for U.S. federal and government contracts.
- Support for System Integrator-managed solutions streamlines enterprise digital signage operations.
Product Overview
Signage365Care - SI Manages the Monitoring Solution (5 years)Specifications
Product Overview
Advanced Security Features
| Data Encryption | SSL/TLS Encrypted Communication |
| Authentication Method | User Account with Role-Based Access |
| Security Compliance | Conforms to LG Enterprise Security Framework |
Interfaces
| Remote Access | HTTPS Web Portal, API Integration via LG Platform |
| System Integration Support | Compatible with LG SuperSign and CMS Systems |
Wireless Features
| Network Connectivity Requirement | Internet Access Required on Monitored Devices |
Cloud Management & Licensing
| Management Interface | Signage365Care Web Dashboard |
| Included Cloud Features | Remote Monitoring, Status and Error Notifications, Usage Pattern Analysis, Automated Issue Reporting |
| License Terms | Multi-year License for Commercial Use |
| License Activation | Registered via LG Partner Portal or LG Monitoring Platform |
| Device Management Scope | Asset Status, Power On/Off Scheduling, Remote Diagnostics |
| Support Coverage | Proactive Monitoring and Usage Report Generation |
| Number of Devices Supported | Varies by purchased license tier |
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| RoHS Compliant | Yes |
| Regulatory Approvals | FCC, CE |
| Environment Commitment | Supports Remote Diagnostics to Reduce On-Site Calls |
Physical & Environmental
| Deployment Type | Cloud / SaaS Service (No Hardware Required) |
| Service Availability | 24x7 Automated Monitoring with Scheduled Reporting |
Additional Features
| Error Notification | Automatic Alerts Sent to System Integrator or Admin |
| Usage Pattern Analysis | Tracks Operating Hours, Power Cycles, Input Usage |
| Preventive Maintenance Planning | Predictive Insights Based on Device Usage Data |
| Firmware Notification | Informs of Latest Firmware Versions Available |
| Customizable Report Frequency | Daily, Weekly or Monthly Reports |
| User Roles Supported | Administrator, Technician, Viewer |
| Onboarding Support | Guided Setup with LG Signage365Care Admin Console |