Product Type | Monitoring and Maintenance Subscription Service |
Service Name | LG Signage365Care |
Service Duration | 5 Years |
Subscription Model | Annual License, 5-Year Prepaid |
Service Provider | LG Electronics |
Compatible Product Lines | LG Digital Signage Displays |
Delivery Method | Cloud-based Remote Monitoring Platform |
LG Signage365Care SI Manages the Monitoring Solution (5 Years)



Key Benefits

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- Delivers five years of proactive monitoring, reducing onsite maintenance needs and downtime.
- TAA compliance ensures eligibility for U.S. federal and government contracts.
- Support for System Integrator-managed solutions streamlines enterprise digital signage operations.
Product Overview
Signage365Care - SI Manages the Monitoring Solution (5 years)Specifications
Product Overview
Advanced Security Features
Data Encryption | SSL/TLS Encrypted Communication |
Authentication Method | User Account with Role-Based Access |
Security Compliance | Conforms to LG Enterprise Security Framework |
Interfaces
Remote Access | HTTPS Web Portal, API Integration via LG Platform |
System Integration Support | Compatible with LG SuperSign and CMS Systems |
Wireless Features
Network Connectivity Requirement | Internet Access Required on Monitored Devices |
Cloud Management & Licensing
Management Interface | Signage365Care Web Dashboard |
Included Cloud Features | Remote Monitoring, Status and Error Notifications, Usage Pattern Analysis, Automated Issue Reporting |
License Terms | Multi-year License for Commercial Use |
License Activation | Registered via LG Partner Portal or LG Monitoring Platform |
Device Management Scope | Asset Status, Power On/Off Scheduling, Remote Diagnostics |
Support Coverage | Proactive Monitoring and Usage Report Generation |
Number of Devices Supported | Varies by purchased license tier |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliant | Yes |
Regulatory Approvals | FCC, CE |
Environment Commitment | Supports Remote Diagnostics to Reduce On-Site Calls |
Physical & Environmental
Deployment Type | Cloud / SaaS Service (No Hardware Required) |
Service Availability | 24x7 Automated Monitoring with Scheduled Reporting |
Additional Features
Error Notification | Automatic Alerts Sent to System Integrator or Admin |
Usage Pattern Analysis | Tracks Operating Hours, Power Cycles, Input Usage |
Preventive Maintenance Planning | Predictive Insights Based on Device Usage Data |
Firmware Notification | Informs of Latest Firmware Versions Available |
Customizable Report Frequency | Daily, Weekly or Monthly Reports |
User Roles Supported | Administrator, Technician, Viewer |
Onboarding Support | Guided Setup with LG Signage365Care Admin Console |