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NETGEAR Insight ProSupport Category 3 5 Year Service

VENDOR: NETGEAR Mfg Part#: PMB0353-10000S
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$649.99
$649.99
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MSRP: $865.97
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  • 5-year duration provides extended protection and support for NETGEAR hardware
  • TAA compliant for use in federally regulated environments
  • Offered by NETGEAR and based in the United States
  • Designed for NETGEAR Category 3 network devices
  • Includes technical assistance and issue resolution services

Shipping & Returns

All our products can be shipped anywhere in the Continental United States.

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Key Benefits

Eye-Insights
  • Assures long-term support and investment protection with a 5-year service duration.
  • TAA compliance makes this support package suitable for government and secure installations.
  • Directly backed by NETGEAR experts, reducing downtime and improving operational efficiency for critical infrastructure.

Product Overview

The NETGEAR Insight ProSupport Category 3 5 Year service plan is tailored to organizations demanding continuous, reliable support for their networking infrastructure. Delivered by NETGEAR's experienced technical team, this plan provides five years of service coverage, ensuring long-term product performance and streamlined issue resolution. This Category 3 plan is structured to support enhanced incidents while aligning with NETGEAR’s standards for enterprise-grade service.

This offering is TAA compliant, making it suitable for use in government or federally regulated applications. Built and maintained within the United States, the plan aligns compliance with performance, reinforcing security and procurement standards in sensitive environments. By incorporating NETGEAR Insight ProSupport, IT teams can focus on scaling and managing operations without unexpected downtime or costly repairs.

Intended specifically for NETGEAR's network hardware devices, this support add-on ensures businesses maintain access to expert assistance and replacement services over a 5-year period. Elevate your hardware's ROI with a proactive support structure that minimizes disruption and maximizes availability.

Specifications

Product Overview
Product Type Support Service Plan
Service Name NETGEAR Insight ProSupport Category 3
Service Duration 5 Year(s)
Service Category Category 3
Service Method Replacement / Technical Support
Service Location Remote
Target Hardware NETGEAR Network Hardware
Support Coverage Enhanced Support including Hardware Replacement

Cloud Management & Licensing
Cloud Integration NETGEAR Insight Cloud
Managed via Insight Portal Yes
Licensing Type Subscription-based
Included Licenses 1 License Per Device
License Term 5 Years
Platform Supported NETGEAR Business Devices
Multi-Site Management Yes
Alerting & Notifications Yes
Historical Reporting Yes

Advanced Security Features
Secure Support Channels Yes
Data Privacy Compliance Yes
Confidential Incident Handling Yes

Additional Features
Service Plan Activation Upon Registration of Covered Device
Support Mode Email, Phone, and Web Portal
Expert Team Access NETGEAR Tier-3 Support Engineers
Incident Tracking Yes
Troubleshooting Guidance Yes
Firmware Upgrade Support Yes
Configuration Backup Assistance Yes
Knowledge Base Access Yes
Hardware Return Shipping Included Yes

Interfaces
Remote Support Access Yes

Compliance & Origin
TAA Compliance Yes
Country of Origin United States
Trade Compliance Yes
RoHS Compliance Yes
Contract Eligibility GSA Schedule Eligible

Physical & Environmental
Support Operating Hours 24x7 Technical Support (for Category 3)
Service Response Time Next Business Day (Hardware Replacement)
Service Region Worldwide (Availability varies by locale)