NETGEAR Insight ProSupport Category 4 – 1 Year Warranty

VENDOR: NETGEAR Mfg Part#: PMB0314-10000S
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Regular price $399.99
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MSRP: $528.23
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  • Service Type: Insight ProSupport Category 4 – 1 Year
  • Coverage Duration: 1 Year
  • TAA Compliant: Yes
  • Country of Origin: United States
  • Designed for Network Hardware Warranty extension

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Key Benefits

Eye-Insights
  • Ensures direct access to NETGEAR’s professional support team for one year, reducing downtime.
  • TAA compliance makes it suitable for government and regulated industry procurement.
  • Category 4 designation implies elevated support tier for mission-critical usage.

Product Overview

The NETGEAR Insight ProSupport Category 4 – 1 Year Warranty is a strategic service plan tailored for businesses and organizations relying on NETGEAR’s networking hardware. This warranty program provides one year of professional support, offering quick access to technical assistance and streamlined issue resolution, helping to minimize downtime and maintain operational continuity. It is ideal for enterprise users who require priority support from a manufacturer-backed team knowledgeable in NETGEAR systems. TAA compliance and a country of origin in the United States make it suitable for public sector and government clients with import or sourcing regulations.

Categorized under extended warranties for network hardware, this ProSupport service gives assurance of ongoing reliability for critical infrastructure systems. The Insight ProSupport Category 4 tier signals a higher-class support band, though specific SLA terms or response times are not available in the provided data. This program complements NETGEAR’s professional-grade hardware by ensuring help is readily available when needed throughout its one-year duration.

Specifications

Product Overview

Product Type Extended Warranty Service
Service Name NETGEAR Insight ProSupport Category 4 – 1 Year Warranty
Service Tier Insight ProSupport Category 4
Service Duration 1 Year(s)
Manufacturer Part Number PMB0314-10000S
Service Category ProSupport for NETGEAR Hardware
Target Hardware NETGEAR Networking Equipment (Insight Managed)
Service Level Agreement (SLA)
Response Time
Service Coverage Phone and Online Support
Contract Type Manufacturer Warranty Extension

Compliance & Origin

Country of Origin United States
TAA Compliant Yes

Program Applicability

Applies To NETGEAR Professional and Enterprise Devices
Typical Users Business, Government, Education, Enterprise IT
Compatible With Insight Managed Switches, Access Points, Routers
Renewable Yes
Transferable No

Cloud Management & Licensing

Cloud Support Platform NETGEAR Insight
Licensing Included Yes, Insight ProSupport License for 1 Year
Remote Monitoring Support Yes
Included Technical Assistance Yes
Device Onboarding Service Supported
Advanced Diagnostics Support Yes
Live Support Access Priority Access to Tier 4 Engineers

Support Features

Support Availability Business Hours (may vary by region)
Support Delivery Method Remote (Phone/Chat/Email)
Support Languages English (others may vary by region)
Issue Resolution Support Hardware Issue Troubleshooting
Hardware Replacement Support
Firmware Assistance Yes, via Insight ProSupport
Access to Knowledgebase Yes
Case Management Platform Integrated with NETGEAR Insight Portal

Advanced Security Features

Security Advisory Support Provided via NETGEAR Technical Team
Secure Remote Assistance Yes