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NETGEAR Insight ProSupport Category 4 5-Year Service Plan

VENDOR: NETGEAR Mfg Part#: PMB0354-10000S
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$999.99
$999.99
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MSRP: $1,332.28
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  • 5-year extended service plan for eligible NETGEAR products
  • Category 4 support level designed for advanced coverage needs
  • TAA-compliant for federal and government installations
  • Manufactured and supported in the United States
  • Part of NETGEAR's Professional Service / Support family

Shipping & Returns

All our products can be shipped anywhere in the Continental United States.

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Key Benefits

Eye-Insights
  • Provides long-term peace of mind with a 5-year duration, reducing cost of unexpected failures.
  • TAA-compliance ensures suitability for public sector and government deployments.
  • Category 4 designation offers enhanced support coverage for critical infrastructure scenarios.

Product Overview

The NETGEAR Insight ProSupport Category 4 5-Year service package, part number PMB0354-10000S, is a long-term support plan designed to extend the lifecycle and performance of select NETGEAR hardware. Falling under Category 4 coverage, this plan is targeted at products that require consistent uptime and robust technical backing. It's particularly suitable for network infrastructures in SMBs or enterprise branches that need multi-year assurance and faster response times.

Manufactured in the United States and compliant with TAA regulations, this warranty offering is ideal for public sector deployments or organizations needing regulation-ready support services. The 5-year duration ensures that IT teams can plan and maintain their networking infrastructure without worrying about unexpected service gaps or operational downtimes.

This extended warranty belongs to NETGEAR’s Professional Service / Support family and is classified as a Product Add-On for extended coverage. Exact service-level details were not provided, but it represents a meaningful investment for customers intent on maximizing equipment value and minimizing unplanned failures or downtime.

Specifications

Product Overview
Product Type Extended Service Plan
Service Category NETGEAR Insight ProSupport Category 4
Service Duration 5 Years
Service Level Category 4 – Enhanced Support
Compatible Products Select NETGEAR hardware (varies by device type)
Coverage Type Hardware Support
Form Factor Digital Subscription / Support Agreement

Cloud Management & Licensing
Cloud Management Compatibility NETGEAR Insight Platform
Licensing Model Per Device
Subscription Activation Upon Registration on NETGEAR Insight
Service Plan Includes Advanced RMA, Technical Support, Remote Troubleshooting
Support Access Method Phone, Email, Online Portal
Service Automation Automated Case Handling via Insight Portal
Upgrade Options Scalable to Higher Category ProSupport Plans

Physical & Environmental
Product Format Non-physical (activation only)
Physical Shipping Required No
Warranty Plan Transferability Tied to individual registered device

Support & Response
Technical Support Hours 24x7 availability (Category 4 Plan)
Phone Support Availability Yes – Priority Access
Email/Online Support Yes
Advanced Replacement Included (expedited equipment replacement)
Service Coverage SLA Faster response times and escalations
Support Region Global (check region-specific availability)

Interfaces
Delivery Method Electronic / Emailed License Key

Advanced Security Features
Security Support Included Yes, supports devices with threat management
Remote Threat Mitigation Support Yes (on supported devices)
Security Updates Assistance with Firmware & Patch Management

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
RoHS Compliance Not Applicable (non-hardware)
Regulatory Certifications TAA, U.S. Federal Acquisition Regulation ready
Usage Restrictions Only valid in supported regions per NETGEAR policy