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SNTC-8X5X4 CISCO FIREPOWER 1010 NGFW Support Contract

VENDOR: CISCO Mfg Part#: CON-SNTE-FPR1010N
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$163.07
$163.07
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MSRP: $164.00
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  • 8x5x4 Cisco SMARTnet support model with 4-hour hardware replacement
  • Designed for the FIREPOWER 1010 NGFW security appliance
  • Includes proactive diagnostics and TAC access
  • TAA compliant for government procurement
  • Made in the United States

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Key Benefits

Eye-Insights
  • Delivers quick 4-hour hardware replacement response to reduce downtime in critical systems
  • TAA compliance and U.S. manufacturing support procurement in federal and enterprise environments
  • Optimizes ROI on Cisco appliances by extending operational life and stability

Product Overview

The SNTC-8X5X4 CISCO SMARTnet Total Care support contract is tailored for the FIREPOWER 1010 NGFW Appliance. Providing 8x5x4 service levels, it ensures prompt access to support and hardware replacement within 4 business hours. The plan includes proactive diagnostics, Cisco TAC access, and continuous updates, enhancing network availability. Manufactured in the U.S.A. and TAA compliant, it's particularly suited for enterprise and government-grade deployments. This service optimizes ROI by reducing downtime and improving system resilience through expert technical coverage.

Specifications

Product Overview
Product Type Next-Generation Firewall (NGFW)
Supported Device Cisco Firepower 1010
Support Type SMARTnet Total Care (SNTC)
Service Level 8x5x4 (8 hours/day, 5 days/week, 4-hour hardware replacement)
Service Coverage Hardware and Software Support
Hardware Replacement 4-hour advance replacement
Technical Support Cisco Technical Assistance Center (TAC)
Proactive Diagnostics Included
Software Updates Included
Remote Support Availability 8x5 business hours
ROI Improvement Benefit Reduced Downtime and Increased Resilience

Wireless Features
Wi-Fi Support (via appliance) Optional, via additional wireless access points

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
Certifications (Appliance) IC, CE, FCC Part 15, UL/CSA, RoHS
Trade Compliance TAA, NDAA Section 889 Compliant

Advanced Security Features
Firewall Type Stateful and Next-Gen Firewall (via Firepower 1010)
Intrusion Detection/Prevention Supported via Firepower Threat Defense (FTD)
Advanced Malware Protection AMP for Networks and Endpoints (license-based)
URL Filtering Available via license
Content Filtering Yes, based on policy rules (via Firepower Management Center)
VPN Support IPsec and SSL VPN (Cisco AnyConnect)

Interfaces
Appliance Interface Support Firewall, VPN, and Threat Defense Features via Firepower 1010
Managed Ports (Supported Appliance) 8 x RJ-45 Ethernet, 2 x SFP

Physical & Environmental
Appliance Form Factor Desktop or Wall-Mount (Firepower 1010)
Appliance Dimensions 1.72 x 7.90 x 6.18 in (4.38 x 20.06 x 15.7 cm)
Appliance Weight 2.65 lbs (1.2 kg)
Power Requirements (Appliance) External AC adapter, 100-240V AC, 50-60 Hz
Operating Temperature (Appliance) 32°F to 104°F (0°C to 40°C)
Storage Temperature (Appliance) -13°F to 158°F (-25°C to 70°C)
Operating Humidity 10% to 90% non-condensing
Storage Humidity 10% to 90% non-condensing

Cloud Management & Licensing
Cloud Management Platform Cisco Defense Orchestrator (for Firepower 1010)
License Type SNTC– Subscription-based support contract
License Duration Typically 1-year (Varies by purchase)
Remote Monitoring and Reporting Yes
Smart Licensing Support Yes (through Cisco Smart Licensing account)