Type | Service Plan |
Service Level | Advantage Ultra |
Contract Duration | 1 Year |
Service Coverage | Business-Critical Infrastructure |
On-site Service Included | Yes |
Technical Support | 24/7 Rapid-Response |
Resolution SLA | Prioritized |
Access to Certified Support Engineers | Yes |
Remote Monitoring Support | Included |
Preventive Maintenance | Included |
(1) YEAR ADVANTAGE ULTRA SERVICE PLAN

Key Benefits

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- TAA compliance makes it suitable for government and regulated sector purchases
- ADVANTAGE ULTRA tier typically offers faster response and higher service levels than standard support contracts
- Sourced from the USA, offering local reliability and compatibility with federal procurement requirements
Product Overview
The (1) YEAR ADVANTAGE ULTRA SERVICE PLAN by APC is designed to provide top-tier support services for business-critical infrastructure and electronic systems. As a part of the ADVANTAGE ULTRA tier, this service plan typically includes rapid-response technical support, priority on-site services, and access to certified APC support professionals. It is especially suited for organizations where uptime, quick recovery, and premium resolution services are vital to operational success.
Manufactured in the United States and compliant with the Trade Agreements Act (TAA), this service plan supports buyers with regulatory purchasing requirements, such as those mandated for government or federally funded institutions. Although specific in-plan services or included hardware coverage details are not provided, the ULTRA designation generally implies robust technical escalation paths and advanced service features beyond standard coverage offerings.
This APC Advantage Ultra Service Plan is ideal for IT departments seeking enhanced service assurance and peace of mind for mission-critical systems. When downtime mitigation and SLA adherence are business priorities, this annual contract can support operational efficiency and resilience. Additional technical specifics are not available within the supplied data.
Specifications
Product Overview
Wireless Features
Wireless Support |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliance | |
REACH Compliance |
Advanced Security Features
Security Advisory Integration | Yes (via APC Services) |
Data Privacy Compliance | Conforms with APC’s global policy |
Risk Assessment Support | Yes |
System Health Analytics | Included |
Incident Escalation Path | Advanced Tier |
Firmware Vulnerability Advisories | Included via digital services |
Configuration Assessment | Included |
Asset Protection Services | Yes |
Customer-Specific SLA Support | Customized per plan |
Interfaces
Service Delivery Interface | Phone, Email, On-site |
Physical & Environmental
Service Format | Annual Support Agreement |
Remote Service Availability | Yes |
Coverage Area | National (USA) |
Cloud Management & Licensing
Cloud Portal Access | Included (via APC’s EcoStruxure platform) |
License Type | Subscription-based |
Software Updates Included | Yes |
Proactive Alerts | Yes |
Remote Diagnostics | Included |
Lifecycle Reporting | Included |
Management Platform | EcoStruxure IT |