Product Type | 1-Year Advantage Ultra Service Plan |
Service Category | Support and Maintenance |
Supported Equipment | EPS 6000 300–375 kVA UPS |
Service Duration | 1 Year |
Service Coverage | On-site Service |
Priority Service | Yes |
Proactive Maintenance | Yes |
Maximum System Uptime Support | Yes |
Contract Type | Renewable Maintenance Contract |
Service Level | Ultra (Premium) |
(1) Year Advantage Ultra Service Plan for EPS 6000 300–375 kVA UPS

Key Benefits

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- Specifically designed for EPS 6000 300–375 kVA models, ensuring precise compatibility and support.
- TAA compliance ensures eligibility for federal and government contracts.
- Premium service tier includes proactive maintenance and priority support to reduce costly downtimes.
Product Overview
The APC (1) Year Advantage Ultra Service Plan is designed for a single EPS 6000 UPS system (300–375 kVA), offering premium level service and support. With TAA compliance and origin in the United States, it is suitable for both enterprise and public-sector use. The plan includes priority response, proactive maintenance, and helps ensure maximum system uptime in mission-critical operations.
Specifications
Product Overview
Cloud Management & Licensing
Cloud Support Platform | EcoStruxure IT |
Cloud Monitoring Included | Yes |
Remote Diagnostics | Included |
Licensing Term | Annual (1 Year) |
License Activation Required | Yes |
Configuration Assistance | Included with Plan |
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | United States |
RoHS Compliant | Yes |
UNSPSC Code | 81111812 |
ECCN | EAR99 |
Support & Response
Hours of Service Coverage | 24x7 |
Response Time SLA | Next Business Day or Better |
Emergency On-Site Support | Included |
Firmware Upgrades Included | Yes |
Parts Replacement Coverage | Yes |
Technical Account Manager Access | Optional |
Remote Troubleshooting | Included |
Installation Assistance | Included when applicable |
Preventive Maintenance Visits | 1 per year – scheduled |
Interfaces
Remote Monitoring Support | Yes |
Integration with Management System | Supported |
Notification System | 24/7 Alerts and Reporting |
Physical & Environmental
Power System Type Supported | Three-phase UPS System |
Maximum UPS Capacity Supported | 375 kVA |
Minimum UPS Capacity Supported | 300 kVA |
Advanced Security Features
Cybersecurity Risk Mitigation Services | Included |
Event Log Reporting | Yes |
Service Staff Background Checks | Yes |