| Product Type | Service / Support Upgrade |
| Service Level | 4-Hour On-Site Response |
| Service Duration | 1 Year |
| Coverage Availability | 24x7 (24 Hours a Day / 7 Days a Week) |
| Intended For | Power systems rated at 501 kVA and above |
| Form Factor | Service Plan (Electronic or Physical Documentation) |
| Power Requirements | |
| Weight |
APC 1 Year 4HR 7X24 Response Upgrade for 501 kVA+ Systems
Key Benefits
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- Ensures rapid, around-the-clock support to reduce downtime for high-capacity systems.
- Compatible with government procurement due to TAA compliance.
- Ideal for mission-critical environments where power continuity is essential.
Product Overview
The APC 1 Year 4HR 7X24 Response upgrade (part number WUPG4HR-UG-04) enhances the level of support for mission-critical power systems rated at 501 kVA or above. By augmenting an existing warranty or service contract, it ensures 4-hour on-site response, 24x7, for one year. Designed for large-scale infrastructure environments—including data centers and federal installations—the service is TAA compliant and ideal for minimizing downtime. Backed by APC’s global service infrastructure, this coverage ensures rapid disaster recovery and supports SLA adherence for operational continuity.
Specifications
Product Overview
Wireless Features
| Wi‑Fi Standards | |
| Antenna Configuration | |
| Wireless Frequency Bands |
Compliance & Origin
| TAA Compliance | Yes |
| Country of Origin | United States |
| Certifications | TAA |
| Regulatory Approvals |
Advanced Security Features
| Service Availability Monitoring | Yes (Service Level Agreement monitoring supported) |
| Incident Management | Rapid Disaster Recovery Response |
| Security Policy Compliance Support | Supports infrastructure SLA adherence |
| Malware Protection | |
| Firewall Type | |
| Content Filtering | |
| Intrusion Detection / Prevention |
Interfaces
| Interface Type | |
| Port Count | |
| Data Transfer Rate |
Physical & Environmental
| Service Deployment Location | On-Site |
| Operating Conditions | Customer’s facility, 24x7 coverage |
| Humidity Range | |
| Dimensions |
Cloud Management & Licensing
| License Term | 1 year |
| License Type | Upgrade |
| Service Coverage Model | Upgraded from existing standard Warranty or Service Contract |
| Remote Management | Available via APC Support Portal |
| Support Channel Access | 24x7 via hotline / support ticket system |
| Included Cloud Features |