Product Type | Service Plan |
Service Duration | 1 Year |
Supported Device | APC Galaxy 3500 or SUVT 30 kVA UPS |
Service Name | Advantage Prime Service Plan |
Service Features | Priority handling, comprehensive support, professional maintenance |
Target Applications | Data centers, industrial facilities, enterprise environments |
Coverage Type | Full coverage for eligible hardware |
Support Availability | Business Hours (Specifics vary by region) |
APC 1-Year Advantage Prime Service Plan for Galaxy 3500 UPS
Key Benefits

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- Ensure critical UPS uptime and system reliability through continuous professional support.
- Meets TAA compliance standards, ideal for government and enterprise use.
- Optimized for high-performance Galaxy 3500 or SUVT 30 kVA systems to extend service life and ROI.
Product Overview
The APC 1-Year Advantage Prime Service Plan (WADVPRIME-G3-23) is tailored for organizations utilizing a Galaxy 3500 or SUVT 30 kVA UPS, offering premium service benefits for high-availability power infrastructure. This annual plan provides professional support designed to enhance system uptime and operational efficiency.
Manufactured in the United States and TAA compliant, this plan is ideal for government and enterprise clients with regulatory requirements, ensuring both service reliability and procurement compliance. Designed to complement APC’s Galaxy 3500 series uninterruptible power supplies, it helps extend equipment life while reducing the total cost of ownership.
Whether in a data center, industrial setting, or enterprise facility, this coverage ensures priority handling and comprehensive support for your mission-critical power systems. It's a proactive step toward minimizing unexpected failures, reducing maintenance complexities, and maximizing return on your investment.
Specifications
Product Overview
Cloud Management & Licensing
Software Licenses Included | No |
Cloud Integration | Compatible with EcoStruxure IT (sold separately) |
Remote Diagnostics | Yes (included with service) |
Remote Troubleshooting | Yes |
Included Management Services | Preventive maintenance, on-site support, system optimization |
Physical & Environmental
On-Site Service Provided | Yes |
Service Coverage Area | United States (may vary) |
Spare Parts Included | Yes (subject to terms of agreement) |
Service Delivery & Benefits
Preventive Maintenance Visits | Included (frequency may depend on UPS model) |
Response Time for On-site Support | Next Business Day (varies by region) |
Parts Coverage | Yes (as per service contract) |
Labor Coverage | Yes |
Travel Expenses | Included |
Proactive Service Recommendations | Yes |
Report and Documentation | Service report after each activity |
Certified Field Service Engineers | Yes |
Firmware Updates | Included when applicable |
Health Check Services | Included |
System Optimization | Included |
Contract Number | WADVPRIME-G3-23 |
Brand | APC by Schneider Electric |
Replacement Equipment Shipment | Not Included (onsite repair instead) |
Interfaces
Remote Monitoring Support | Yes (with compatible UPS infrastructure) |
Advanced Security Features
Secure Access to Data | Yes (within APC digital infrastructure) |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliance | Yes |
Trade Compliance | TAA, do not use for embargoed countries |