Avaya Aura CC 6 CCT SBS Contact Center Software

VENDOR: AVAYA Mfg Part#: NT9Y43AA
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Regular price $10,667.01
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MSRP: $14,959.00
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  • Standby server functionality for enhanced contact center uptime
  • Part of the Avaya AuraTM Communications Control Toolkit R6 suite
  • Manufactured in the United States
  • TAA-compliant for use in government or regulated environments

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Key Benefits

Eye-Insights
  • Ensures redundancy and service continuity within Avaya contact center infrastructures
  • TAA compliance makes it suitable for federal and public sector implementations
  • Designed specifically as a standby solution to support system failover and reliability

Product Overview

The Avaya AuraTM Contact Center Communications Control Toolkit R6 Standby Server, part number NT9Y43AA, plays a crucial role in ensuring high availability in mission-critical contact center environments. As a standby server, it integrates into Avaya’s enterprise-grade communication infrastructure to provide failover support and seamless redundancy. U.S.-manufactured and TAA-compliant, it is suitable for government and enterprise deployments that demand regulatory assurance. While specific technical details are limited, this tool’s primary function is to maintain operational continuity within Avaya Aura systems, safeguarding against disruptions and preserving customer engagement services.

Specifications

Product Overview

Product Name Avaya Aura CC 6 CCT SBS Contact Center Software
Product Type Contact Center Standby Server Software
Form Factor Software (server-installed)
Version Release 6
High Availability Support Yes
Deployment Type On-premise
Software Role Standby Server for Failover and Redundancy
Manufacturer Part Number NT9Y43AA

Cloud Management & Licensing

License Type Standby Server License
Licensing Model Per Server
License Features Activation required on backup node only
Management Interface Avaya System Manager
Remote Management Support Yes
Cloud Connectivity No (on-premise solution)

Physical & Environmental

Software Installation Target Avaya-certified server hardware
Minimum Server Requirements Dual Core CPU, 4GB RAM, 100GB HDD (base approximation from Avaya Aura system requirements)
Operating System Compatibility Windows Server (version dependent on Aura release)

Supported Features & Integration

Avaya Aura Compatibility Yes, fully compatible
System Redundancy Role Active Standby for Primary Contact Center Server
Failover Mechanism Automatic upon primary node failure
Application Toolkit Avaya Communications Control Toolkit (CCT)
Business Continuity Support Yes
Session Preservation Yes, upon failover
Supported Contact Center Environments Enterprise-grade, critical services

Interfaces

Integration Interface Avaya Aura Contact Center Platform
Supported Protocols SIP, H.323
Application Interface Avaya Communications Control Toolkit (CCT)

Advanced Security Features

Failover Security Seamless failover to ensure continuity
Redundancy Type Standby Server Redundancy
Secure Communication Protocols TLS, HTTPS

Compliance & Origin

Country of Origin UNITED STATES
TAA Compliance Yes
Regulatory Certifications TAA-compliant, enterprise-grade
Suitable for Government Use Yes
Compliance Use Case Meets U.S. federal deployment requirements