Product Name | Avaya Aura CC 6 CCT SBS Contact Center Software |
Product Type | Contact Center Standby Server Software |
Form Factor | Software (server-installed) |
Version | Release 6 |
High Availability Support | Yes |
Deployment Type | On-premise |
Software Role | Standby Server for Failover and Redundancy |
Manufacturer Part Number | NT9Y43AA |
Avaya Aura CC 6 CCT SBS Contact Center Software

Key Benefits

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- Ensures redundancy and service continuity within Avaya contact center infrastructures
- TAA compliance makes it suitable for federal and public sector implementations
- Designed specifically as a standby solution to support system failover and reliability
Product Overview
The Avaya AuraTM Contact Center Communications Control Toolkit R6 Standby Server, part number NT9Y43AA, plays a crucial role in ensuring high availability in mission-critical contact center environments. As a standby server, it integrates into Avaya’s enterprise-grade communication infrastructure to provide failover support and seamless redundancy. U.S.-manufactured and TAA-compliant, it is suitable for government and enterprise deployments that demand regulatory assurance. While specific technical details are limited, this tool’s primary function is to maintain operational continuity within Avaya Aura systems, safeguarding against disruptions and preserving customer engagement services.
Specifications
Product Overview
Cloud Management & Licensing
License Type | Standby Server License |
Licensing Model | Per Server |
License Features | Activation required on backup node only |
Management Interface | Avaya System Manager |
Remote Management Support | Yes |
Cloud Connectivity | No (on-premise solution) |
Physical & Environmental
Software Installation Target | Avaya-certified server hardware |
Minimum Server Requirements | Dual Core CPU, 4GB RAM, 100GB HDD (base approximation from Avaya Aura system requirements) |
Operating System Compatibility | Windows Server (version dependent on Aura release) |
Supported Features & Integration
Avaya Aura Compatibility | Yes, fully compatible |
System Redundancy Role | Active Standby for Primary Contact Center Server |
Failover Mechanism | Automatic upon primary node failure |
Application Toolkit | Avaya Communications Control Toolkit (CCT) |
Business Continuity Support | Yes |
Session Preservation | Yes, upon failover |
Supported Contact Center Environments | Enterprise-grade, critical services |
Interfaces
Integration Interface | Avaya Aura Contact Center Platform |
Supported Protocols | SIP, H.323 |
Application Interface | Avaya Communications Control Toolkit (CCT) |
Advanced Security Features
Failover Security | Seamless failover to ensure continuity |
Redundancy Type | Standby Server Redundancy |
Secure Communication Protocols | TLS, HTTPS |
Compliance & Origin
Country of Origin | UNITED STATES |
TAA Compliance | Yes |
Regulatory Certifications | TAA-compliant, enterprise-grade |
Suitable for Government Use | Yes |
Compliance Use Case | Meets U.S. federal deployment requirements |