Products Software Avaya Aura CC 6 CP EMMA 1-1...

Avaya Aura CC 6 CP EMMA 1-100 Corporate Email License

VENDOR: AVAYA Mfg Part#: NT9Y66BD
  • Avaya
1 1
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$1,068.19
$1,068.19
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MSRP: $1,498.00
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  • Corporate email support for one multiplicity agent
  • Software-based solution for Avaya Aura Contact Centre R6
  • Country of origin: United States
  • TAA compliant for federal and government use
  • Designed for UCC, mobility, and telecom applications

Shipping & Returns

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Key Benefits

Eye-Insights
  • Complies with TAA standards, making it eligible for government and federal deployments.
  • Enables enhanced customer interaction through integrated email support in the contact center environment.
  • Supports scalability and future-proofing within Avaya's unified UCC and telecom infrastructure.

Product Overview

The Avaya Aura CC 6 CP EMMA 1-100 is a software component of the Avaya Aura Contact Centre R6 platform, designed to enable corporate email functionality for a single agent with multiplicity support. Originating from the United States and TAA compliant, this solution fits well within federal and government procurement standards. It enhances omnichannel agent productivity and meets the needs of enterprise customers requiring flexible and secure email communication within a larger unified contact center environment.

Specifications

Product Overview
Product Type Corporate Email License for Contact Center
Form Factor Software License
Platform Compatibility Avaya Aura Contact Centre R6
License Type Electronic Software Delivery (ESD)
License Quantity 1-100 Agents
Feature Set Corporate Email Functionality with Agent Multiplicity
Target Industry Enterprise, Government, Contact Centers
System Requirements Requires deployment on Avaya Aura Contact Centre R6 platform

Cloud Management & Licensing
License Delivery Method Digital / Electronic
License Activation Via Avaya PLDS or equivalent
Licensing Model Per User / Per Seat
Subscription Term Perpetual (Varies based on purchase agreement)
Management Interface Avaya Contact Center Manager Administration (CCMA)
Deployment Model On-Premises or Hybrid (with Aura CC R6)
Scalability Scales up to 100 agents per license group

Physical & Environmental
Shipping Method No physical shipment – Digital product
Packaging None (delivered electronically)

Wireless Features
Wi-Fi Features

Interfaces
Supported Communication Channels Email
Omnichannel Integration Yes
Multimedia Contact Support Yes, via Aura CC integration

Advanced Security Features
Email Encryption Support Dependent on underlying Microsoft Exchange/SMTP servers
Authentication/Authorization Enterprise role-based access control via Avaya Aura
Data Transmission Security TLS/SSL (Supported through contact center platform)
Compliance Features Supports regulatory compliance via secure messaging system

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
RoHS Compliance Not applicable
Export Control Classification Number (ECCN) 5D992
Federal Acquisition Regulation (FAR) Compliance Compliant
NAICS Category 511210 – Software Publishers