Product Type | Contact Center Agent License |
License Type | Software License |
Application | Avaya Aura Contact Centre 6 |
Dialing Modes Supported | Preview and Progressive |
Scalability Feature | With Multiplicity (Multiple Agent Support) |
Form Factor | Digital License |
Usage | Enterprise-scale outbound engagement |
Target Users | Contact Center Agents |
Licensing Quantity | 1 Agent License |
Avaya Aura CC 6 PPOBMA R6 Agent License

Key Benefits

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- - Enhances outbound campaign success through preview and progressive dialing features
- - Supports workforce scalability and resource optimization via agent multiplicity tools
- - Meets U.S. federal compliance requirements with TAA certification and domestic manufacturing
Product Overview
The Avaya Aura™ Contact Centre Preview Progressive Outbound With Multiplicity R6 Agent – 1 (model NT9Y45EA) is a specialized software solution tailored for enterprise-scale contact center deployments. This licensing module facilitates outbound engagement through preview and progressive dialing modes, allowing agents to access customer information prior to engagement for increased success. The ‘With Multiplicity’ capability enables agent scalability, improving campaign efficiency while remaining compliant with applicable policies.
Designed for use within Avaya Aura Contact Centre 6, this license supports dynamic call handling and agent assignment, enhancing workforce productivity. With TAA compliance and U.S. manufacturing origin, it suits government and enterprise environments requiring adherence to procurement standards. Seamless integration within Avaya’s UCC ecosystem ensures adaptability and performance, making it a strategic choice for outbound contact operations.
Specifications
Product Overview
Cloud Management & Licensing
Management Interface | Avaya Aura Contact Centre Administration |
License Delivery | Electronic / Digital via Avaya PLDS |
Licensing Platform | Avaya Product Licensing and Delivery System (PLDS) |
License Metric | Per Agent |
License Version | Release 6 (R6) |
License Duration | Perpetual |
Concurrent Agent Support | Yes |
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | United States |
Government Use Certified | Yes, suitable for public sector procurement |
Environment Compliance | Follows enterprise IT policy standards |
Regulatory Certifications | Compliant with enterprise licensing norms |
Wireless Features
Wireless Connectivity |
Interfaces
Platform Integration | Avaya Aura Unified Communications |
Software Integration Support | Avaya Contact Center Suite |
Compatible Software Environment | Windows Server (via AACC deployment) |
Advanced Security Features
Security Integration | Integrated within Avaya Aura Security Policies |
User Authentication Support | Yes, via centralized AACC user management |
Policy-Based Access Control | Yes |
Secure Deployment Option | Supports secured environments per IT policy |
Physical & Environmental
Physical Medium | Non-physical (digital license) |
Installation Requirement | Requires Avaya Aura Contact Center server environment |
Additional Information
Part Number | NT9Y45EA |
UPC | |
Manufacturer | Avaya Blue |
Product Name | Avaya Aura CC 6 PPOBMA R6 Agent License |
Product Family | UCC/Mobility/Telecom |
Subcategory | Collaboration Software |
Taxonomy Category | Software |