Avaya Aura CC 6 PPOBMA R6 Agent License

VENDOR: AVAYA Mfg Part#: NT9Y45EA
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Regular price $663.88
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MSRP: $931.00
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  • - Supports preview and progressive outbound dialing modes
  • - Includes agent multiplicity feature for scalable handling
  • - Compatible with Avaya Aura Contact Centre 6
  • - TAA compliant for federal procurement standards
  • - Manufactured in the United States

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Key Benefits

Eye-Insights
  • - Enhances outbound campaign success through preview and progressive dialing features
  • - Supports workforce scalability and resource optimization via agent multiplicity tools
  • - Meets U.S. federal compliance requirements with TAA certification and domestic manufacturing

Product Overview

The Avaya Aura™ Contact Centre Preview Progressive Outbound With Multiplicity R6 Agent – 1 (model NT9Y45EA) is a specialized software solution tailored for enterprise-scale contact center deployments. This licensing module facilitates outbound engagement through preview and progressive dialing modes, allowing agents to access customer information prior to engagement for increased success. The ‘With Multiplicity’ capability enables agent scalability, improving campaign efficiency while remaining compliant with applicable policies.

Designed for use within Avaya Aura Contact Centre 6, this license supports dynamic call handling and agent assignment, enhancing workforce productivity. With TAA compliance and U.S. manufacturing origin, it suits government and enterprise environments requiring adherence to procurement standards. Seamless integration within Avaya’s UCC ecosystem ensures adaptability and performance, making it a strategic choice for outbound contact operations.

Specifications

Product Overview

Product Type Contact Center Agent License
License Type Software License
Application Avaya Aura Contact Centre 6
Dialing Modes Supported Preview and Progressive
Scalability Feature With Multiplicity (Multiple Agent Support)
Form Factor Digital License
Usage Enterprise-scale outbound engagement
Target Users Contact Center Agents
Licensing Quantity 1 Agent License

Cloud Management & Licensing

Management Interface Avaya Aura Contact Centre Administration
License Delivery Electronic / Digital via Avaya PLDS
Licensing Platform Avaya Product Licensing and Delivery System (PLDS)
License Metric Per Agent
License Version Release 6 (R6)
License Duration Perpetual
Concurrent Agent Support Yes

Compliance & Origin

TAA Compliant Yes
Country of Origin United States
Government Use Certified Yes, suitable for public sector procurement
Environment Compliance Follows enterprise IT policy standards
Regulatory Certifications Compliant with enterprise licensing norms

Wireless Features

Wireless Connectivity

Interfaces

Platform Integration Avaya Aura Unified Communications
Software Integration Support Avaya Contact Center Suite
Compatible Software Environment Windows Server (via AACC deployment)

Advanced Security Features

Security Integration Integrated within Avaya Aura Security Policies
User Authentication Support Yes, via centralized AACC user management
Policy-Based Access Control Yes
Secure Deployment Option Supports secured environments per IT policy

Physical & Environmental

Physical Medium Non-physical (digital license)
Installation Requirement Requires Avaya Aura Contact Center server environment

Additional Information

Part Number NT9Y45EA
UPC
Manufacturer Avaya Blue
Product Name Avaya Aura CC 6 PPOBMA R6 Agent License
Product Family UCC/Mobility/Telecom
Subcategory Collaboration Software
Taxonomy Category Software