Product Type | Software License Add-On |
Application | Avaya Aura Contact Center Release 6 |
License Type | Add-On License |
License Quantity | 4 Users |
Feature Enabled | Report Creation Wizard (RCW) |
Form Factor | Digital (Electronic Delivery) |
Platform Compatibility | Avaya Aura |
Usage | Scalable User Reporting Enablement |
Avaya Aura CC 6 RCW-4 Add Usrs - Add-On License for 4 Users

Key Benefits

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- Allows seamless expansion of contact center reporting without system upgrades
- TAA compliance ensures suitability for government procurement
- United States origin supports high manufacturing standards and regulatory compliance
Product Overview
Avaya Aura CC 6 RCW-4 Add Usrs is an expansion license that allows four additional users to utilize the Report Creation Wizard (RCW) within the Avaya Aura Contact Center Release 6 environment. Tailored for operations scaling their reporting infrastructure, this add-on aligns with the need for more granular data analysis and customization within contact centers using the Avaya Aura platform.
Manufactured in the United States and TAA compliant, this license ensures eligibility for use in government-regulated projects. The RCW tool improves functionality by enabling customized report creation. This modular software model allows businesses to scale without investing in unnecessary resources, making it ideal for use cases demanding flexibility and cost-effective performance. Due to limited data, hardware and deployment requirements are not available.
Specifications
Product Overview
Cloud Management & Licensing
License Delivery Method | Electronic |
Software Licensing Model | Concurrent User |
License Management | Avaya License Manager |
Upgradeability | Supports Incremental User Add-Ons |
Included Cloud Features | Custom Report Creation |
Advanced Security Features
Role-Based Access Control | Yes |
User Authentication | Integrated with Avaya Security Framework |
Data Protection | Secured Custom Report Data Handling |
Wireless Features
Wi-Fi Support | |
Antennas | |
Frequencies |
Interfaces
Supported Interface | Web-based Report Creation Wizard |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Regulatory Compliance | Suitable for U.S. Federal Projects |
Physical & Environmental
Packaging | Electronic Documentation Only |
Deployment Requirements | Requires Existing Avaya Aura CC v6 Installation |
Additional Licensing Details
Modular Licensing Option | Yes |
License Compatibility | Compatible with RCW Base Licenses |
Typical Deployment Use Case | Contact centers requiring detailed reporting capabilities |
Virtualization Support | Yes, if hosted within supported Avaya Aura VM environments |
Expiration | Perpetual License |
Activation Method | License Key File |