Service Type | Express Base Maintenance Service |
Supported Product | MAS SIP Contact Center Announcement Service |
Service Coverage Level | 1-port support |
Hardware Replacement | Not included |
Form Factor | |
Weight | |
Power Requirements |
Avaya CCM MASSIP ANN ExpSupp-SLDV1 Maintenance Service

Key Benefits

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- Ensures reliable, ongoing support for mission-critical MAS SIP Announcement functions
- TAA compliance makes it suitable for federal and public sector deployments
- Manufactured in the U.S., aligning with quality and regulatory preferences
Product Overview
The Avaya Blue CCM MASSIP ANN ExpSupp-SLDV1 is a specialized maintenance service plan designed for the MAS SIP Contact Center Announcement Service. This Express Base Maintenance Service delivers 1-port support coverage specifically structured to maintain efficient service levels without parts replacement. It supports critical communications infrastructure and facilitates responsive technical assistance.
Manufactured in the United States and TAA-compliant, the service is fit for government and regulated markets, enhancing its strategic viability. It is an ideal add-on under Avaya’s broader UCC/Mobility/Telecom offerings and aids in strengthening customer communication reliability. Hardware details beyond the service scope are not available.
Specifications
Product Overview
Wireless Features
Wi-Fi Standards | |
Antenna Type | |
Wireless Frequency Bands |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Certifications | |
Compliance Standards |
Advanced Security Features
Firewall Support | |
Intrusion Detection/Prevention | |
Malware Protection | |
Content Filtering | |
Security Support |
Interfaces
Interface Type | |
Port Count | |
Data Transfer Rate |
Physical & Environmental
Dimensions (W x D x H) | |
Operating Temperature | |
Storage Temperature | |
Operating Humidity | |
Storage Humidity |
Cloud Management & Licensing
Cloud Management Platform | |
Subscription License Term | |
Cloud Features Included | |
Remote Support Availability | Yes |
Service Level Agreement (SLA) | Express base support |
Maintenance Type | Software/Technical Support (No Parts) |
Support Coverage | Port-based (1-port) |
Service Scope | MAS SIP Contact Center Service |