| Product Type | Technology Support Service |
| Service Name | Avaya Express Base Technology Support SLNEJ8 |
| Part Number | GE6300EJ8 |
| Service Category | Warranty/Maintenance |
| Service Family | UCC/Mobility/Telecom |
| Service Subtype | Technology-only Support (No Parts) |
| Target Users | Meridian Mail Users |
| Provided Support Level | Base-level Technical Support |
| Hardware Coverage | Excluded |
| Software/Firmware Support | Yes |
| Service Delivery Type | Remote Support |
| SLA Details | |
| Subscription Model | Annual Contract |
| Support Scope | Fault Resolution Only |
Avaya Express Base Technology Support SLNEJ8
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Regular price
$4,441.53
Regular price
Sale price
$4,441.53
Unit price
per
MSRP: $5,071.92
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- Base-level technology support provided; parts coverage not included
- TAA-compliant for government and enterprise use
- Originates from the United States (COO: UNITED STATES)
- Designed for use with Avaya/Meridian Mail infrastructures
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Ideal for organizations that require technical support without bundled hardware costs
- TAA compliance makes it suitable for regulated sectors and public institutions
- Manufactured in the U.S., ensuring reliable sourcing and trust in origin
Product Overview
The Avaya Express Base Technology Support Service (SLNEJ8), part number GE6300EJ8, delivers reliable entry-level support for Avaya’s Unified Communications and Telecom environments. Designed for Meridian Mail users, this technology-only plan excludes part replacements for a cost-efficient approach to maintenance. As a TAA-compliant solution manufactured in the United States, it aligns well with enterprise procurement standards. While not inclusive of hardware, the plan provides essential fault-resolution support, easing internal IT burdens. Note that details regarding SLA and specific technical scope have not been disclosed and must be confirmed directly with Avaya.
Specifications
Product Overview
Cloud Management & Licensing
| License Type | Service Subscription |
| License Duration | 1 Year (Renewable) |
| Cloud-Managed | No |
| Included Cloud Services | None |
| Customer Portal Access | Yes |
| Support Tools | Avaya Diagnostic and Case Management Tools |
Physical & Environmental
| Physical Delivery Required | No |
| Environment of Service Use | Enterprise IT / Unified Communications Systems |
| Packaging Weight | |
| Product Form Factor | Service – No Physical Product |
Interfaces
| User Access Method | Via Avaya Support Portal |
| Communication Method | Online Ticket or Phone |
Compliance & Origin
| TAA Compliant | Yes |
| Country of Origin | United States |
| Regulatory Compliance | TAA |
| Commercial Use Certification | Yes |
| Export Control Classification Number (ECCN) | |
| Harmonized Tariff Code |
Advanced Security Features
| Security Advisory Access | Yes – Avaya Security Bulletins |
| Secure Portal Login | Yes |
| Support for Security Config Assistance | Yes, if related to fault resolution |
