| Product Type | Service |
| Service Main Type | Technical |
| Service Sub Type | Electronic |
| Service Name | Express Technology Support Base |
| Service Description | 24x7 |
| Provided Support | Emergency Consulting |
| Product Supported | Avaya (AACC) Report Creation Wizard |
| Manufacturer Part Number | GE6300CCR |
| Manufacturer | Avaya, Inc |
| Brand Name | Avaya |
| Category | UCC/Professional Services |
| Subcategory | Warranty/Maintenance |
| Family | UCC/Mobility/Telecom |
Avaya REPCR WIZ-4+ ExpBase-SLCCR Express Support Service
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Regular price
$890.83
Regular price
Sale price
$890.83
Unit price
per
MSRP: $1,017.24
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- 24x7 emergency consulting support
- Electronic delivery format for rapid assistance
- Tailored for Avaya AACC Report Creation Wizard
- TAA-compliant service originating from the United States
- Part of Express Technology Support Base offering
- Supports unified communication environments
Shipping & Returns
Shipping & Returns
All our products can be shipped anywhere in the Continental United States.
Key Benefits
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- Ensures maximum uptime with round-the-clock emergency consulting.
- Offers seamless integration with Avaya AACC systems for consistent technical support.
- Meets federal acquisition standards with TAA compliance and US-based service origin.
Product Overview
The Avaya REPCR WIZ-4+ ExpBase-SLCCR is a premium express technology support service for the Avaya AACC Report Creation Wizard. It provides 24x7 emergency technical consulting delivered electronically as part of the Express Technology Support Base package. Designed for enterprise professionals, this service ensures minimal downtime and maximum continuity for critical UCC functions. As a TAA-compliant solution built in the United States, it meets federal purchasing standards. The plan empowers organizations with expert-level response, sustaining productivity and optimized performance in demanding environments.
Specifications
Product Overview
Compliance & Origin
| Country of Origin | United States |
| TAA Compliant | Yes |
| RoHS Compliance | Yes |
| REACH Compliance | Yes |
| WEEE Compliance | Yes |
| ISO Certification | ISO 9001 |
| Federal Acquisition Regulation (FAR) Compliance | Yes |
Service Availability & SLA
| Availability | 24x7x365 |
| Initial Response Time SLA | Under 30 minutes for critical incidents |
| Incident Prioritization Levels | Yes (Critical, High, Medium, Low) |
| Remote Support Tools Included | Yes |
Cloud Management & Licensing
| Delivery Method | Electronic |
| Service Delivery Mode | Remote |
| Service Access | Authorized Avaya Support Portal |
| Licensing Requirement | No physical license required |
Advanced Security Features
| Secure Remote Access | Yes (via Avaya Support Gateway) |
| Access Authentication | Credential-based, role-authorized |
| Data Privacy Standards | GDPR, HIPAA-aligned |
Support Operations
| Support Language Coverage | English (Additional via translator on request) |
| Escalation Management | Available with Tier 2 and Tier 3 response teams |
| Knowledge Base Access | Yes |
| Patch Guidance | Yes |
| Software Optimization Consulting | Yes |
