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Cisco SNTC-8X5XNBD Support for Catalyst 2960L Smart Managed 8p Gig, PoE

VENDOR: CISCO Mfg Part#: CON-SNT-WSC296SL
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$37.78
$37.78
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MSRP: $38.00
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  • Service coverage for Cisco C2960L Series switches
  • Next-business-day hardware replacement support
  • 8 x 5 weekday technical coverage
  • TAA-compliant service suitable for federal applications
  • Technical support included from Cisco experts
  • Support plan based in the United States

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Key Benefits

Eye-Insights
  • Ensure minimized network downtime with next-business-day hardware replacement.
  • TAA compliance makes the service suitable for government and regulated sectors.
  • Covers Cisco C2960L Series specifically, offering highly focused hardware support.

Product Overview

The Cisco SNTC-8X5XNBD service contract delivers targeted technical support for organizations using the Catalyst 2960L Smart Managed 8-port Gigabit PoE switch. It includes next-business-day hardware replacement, helping reduce downtime and network interruptions.

Operating on an 8x5 coverage schedule, this support service ensures consistent weekday availability. It is also TAA-compliant, making it suitable for use in U.S. government and enterprise environments. Tailored to the C2960L Series, it aligns with Cisco's specialized switch ecosystem.

Overall, the plan helps maintain network performance and ROI by shortening resolution times, reducing operational costs, and offering access to Cisco’s network engineering support.

Specifications

Product Overview
Product Type Technical Support Service
Supported Device Cisco Catalyst 2960L Smart Managed 8-Port Gigabit PoE Switch
Service Plan Name Cisco SNTC-8X5XNBD
Form Factor Service Contract
Power Requirements
Weight

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
RoHS Compliance
ISO/IEC Certification

Advanced Security Features
Security Advisory Notifications Included
Proactive Diagnostics Included via Smart Call Home
Firmware Vulnerability Response Included
Threat Intelligence Integration Via Cisco Talos (if supported by hardware)
End-of-Life Notification Included

Service Features
Service & Support Type Network Services / Support
Service Included Technical support
Response Time Next Business Day
Coverage 8 x 5 (8 hours a day, 5 days a week)
Delivery Method Hardware replacement
Product Compatibility C2960L Series
Service Duration 1 Year (typically, varies by contract)
Service Availability Business Hours, Weekdays
Service Access Cisco TAC (Technical Assistance Center)
Remote Diagnostics Included
Software Updates Access Included
Device Configuration Assistance Included
Advance Hardware Replacement Next Business Day Shipping

Cloud Management & Licensing
Management Interface Cisco Smart Net Total Care Portal
License Type Subscription Term License
License Term Annual (Typically 1 year, varies)
Cloud Support Features Online Case Management, Asset Management, Smart Call Home
Included Access Online Resources, Knowledge Base, Community Forums