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Cisco SNTC-8X5XNBD Support for NCS 520 20xGE + 4x10GE

VENDOR: CISCO Mfg Part#: CON-SNT-N520X2ZA
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$414.20
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MSRP: $416.57
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  • Next Business Day response for hardware or service issues
  • 8x5 support coverage suitable for standard business hours
  • Covers multiple NCS 520 model variants including N520-X-20G4Z-A
  • Technical support included for rapid issue resolution
  • TAA compliant, ideal for government and industrial applications
  • Applies specifically to 20xGE + 4x10GE switch configurations

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Key Benefits

Eye-Insights
  • Ensures uninterrupted operations with next business day support for mission-critical Cisco NCS 520 hardware
  • Provides peace of mind with 8x5 coverage and technical assistance during business hours
  • Supports compliance requirements through TAA-certified service for government-linked installations

Product Overview

The Cisco SNTC-8X5XNBD support contract ensures next business day response and technical support for NCS 520 switches with 20xGE + 4x10GE ports, including models like N520-X-20G4Z-A. Providing 8x5 coverage, it supports industrial deployments and features TAA compliance, making it suitable for government projects. Designed to protect critical infrastructure, this plan includes rapid response and expert troubleshooting via Cisco’s support network—ensuring performance and minimal downtime.

Specifications

Product Overview
Type Technical Support Contract
Service Plan Type SNTC (Smart Net Total Care)
Form Factor
Supported Product Cisco NCS 520 20xGE + 4x10GE
Supported Models N520-X-20G4Z-A, N520-X-20G4Z-A-RF, N520-X-20G4Z-A-WS, N520-X-20G4Z-A=
Service Level 8x5xNBD (Next Business Day)

Wireless Features

Compliance & Origin
Country of Origin United States
TAA Compliance Yes

Advanced Security Features

Interfaces
Supported Switch Ports 20 x GE, 4 x 10GE

Physical & Environmental

Cloud Management & Licensing
Management Interface Cisco Smart Net Total Care Portal
Cloud Support Features Hardware inventory, software alerts, service coverage visibility

Service & Support Details
Service & Support Type Network Services / Support
Service Included Technical support
Response Time Next Business Day
Coverage Hours 8 hours per day / 5 days a week
Replacement Service Advance Hardware Replacement
Support Duration 1 Year
Access to Software Updates Yes
Access to Cisco TAC Yes
Web Support 24x7 online resources via Cisco.com
Lifecycle Management Supported through Smart Net portal
Service Program Cisco SNTC (Smart Net Total Care)
Phone Support Hours 8x5
Hardware Replacement Mode Next Business Day Delivery
Contract Type Renewable Support Contract
License Model Per Device (NCS 520 model-specific)
Product Family Cisco Networking
Subcategory Network Maintenance/Support
Part Number CON-SNT-N520X2ZA
Vendor Cisco
Compliance Standards TAA (Trade Agreements Act)