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Cisco SNTC-NO RMA for Catalyst 9300 48-port

VENDOR: CISCO Mfg Part#: CON-SW-C930210L
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$846.17
$846.17
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MSRP: $851.00
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  • Technical support service for Cisco C9300 Series switches
  • Includes software support and troubleshooting (no RMA)
  • Designed specifically for Catalyst 9300 48-port units
  • TAA compliant and manufactured in the United States
  • Supports compliance-driven procurement environments
  • Part number: CON-SW-C930210L

Shipping & Returns

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Key Benefits

Eye-Insights
  • Provides critical software and troubleshooting support for Cisco Catalyst 9300 without the need for hardware return
  • TAA compliance ensures eligibility for government and regulated industry deployments
  • Ideal for organizations that manage hardware repairs in-house, lowering total service costs

Product Overview

The Cisco SNTC-NO RMA for Catalyst 9300 48-port switch delivers technical support for the C9300 Series without return and replacement (RMA). It provides software-focused service continuity and access to expert assistance ideal for organizations managing hardware independently. This offering is TAA compliant and originates from the United States, supporting compliance-driven procurement strategies. It is suitable for enterprises seeking high availability and reduced support overhead on their Catalyst 9300 infrastructure.

Specifications

Product Overview
Type Support Service without RMA
Form Factor Service Subscription
Supported Product Cisco Catalyst 9300 Series, 48-port
Power Requirements

Wireless Features
Wi-Fi Support

Compliance & Origin
Country of Origin United States
Trade Agreements Act (TAA) Compliant Yes
RoHS Compliance Yes (Catalyst 9300 applicable)
Certifications ISO 9001 (Cisco Facilities)

Advanced Security Features
Security Updates Included via software support
Vulnerability Alerts Provided via Cisco Security Advisories
Threat Intelligence Enabled through Smart Net Total Care platform
Support for Security Features on Device Yes (includes IDS/IPS, TrustSec supported via Catalyst 9300 platform)

Interfaces
Remote Support Access Available via Cisco support portal
Contact Method Phone, Email, Web Portal

Physical & Environmental
Physical Product Dimensions Supported 17.5 in. x 17.5 in. x 1.73 in. (Catalyst 9300 series)
Operating Temperature Range 23 to 113°F (-5 to 45°C) (Catalyst 9300 applicable)
Storage Temperature Range -40 to 158°F (-40 to 70°C) (Catalyst 9300 applicable)
Operating Humidity Range 5% to 90% non-condensing
Product Weight Supported 16.8 lbs (7.6 kg) (Catalyst 9300 applicable)

Cloud Management & Licensing
Management Interface Cisco Smart Net Total Care (SNTC) Portal
Service Type Software-focused support (no hardware replacement)
License Duration Annual or multi-year (varies by contract)
Cloud Delivered Features Proactive insight, inventory management, support diagnostics
License Model Subscription-based
Contract Terms Defined per Cisco purchasing agreement

Service & Support Details
Service & Support Type Network Services / Support
Service Included Technical support
Features For Cisco Catalyst C9300 Series
Response Time Varies — typically available 24x7 based on contract
Service Availability Global (dependent on Cisco Support Coverage)
Access to Cisco TAC (Technical Assistance Center) Yes
Software Updates Included
Hardware Replacement Not included (No RMA)