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CISCO SOLN SUPP 24X7X4 MDS 971 Base Config Chassis Fans 2 Sup-1 3

VENDOR: CISCO Mfg Part#: CON-SSSNP-C9710
1 2
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$46,102.56
$46,102.56
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MSRP: $46,366.00
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  • 24x7x4 response service contract for Cisco MDS 971 Base Config Chassis
  • Includes support for FANs and 3 Sup-1 modules
  • Meets TAA compliance requirements
  • Manufactured in the United States

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Key Benefits

Eye-Insights
  • Provides round-the-clock support with 4-hour on-site response, ideal for minimizing critical downtime.
  • TAA compliance makes this service suitable for government and regulated industry procurement.
  • Aligned specifically with Cisco MDS 9710 configurations for targeted, high-performance infrastructure support.

Product Overview

The CISCO SOLN SUPP 24X7X4 MDS 971 Base Config Chassis support service is tailored for businesses that depend on their network infrastructure for continuous operations. Covering a chassis configuration featuring fans and multiple Sup‑1 modules, this solution delivers critical 24x7 technical assistance coupled with a 4-hour onsite hardware replacement response time. It is designed to maximize uptime for Cisco's high-performance MDS 9710 series switches, which are commonly deployed in data-intensive enterprise and service provider environments.

This support package includes components sourced from the United States and meets TAA compliance standards, making it suitable for federal and other regulated procurement scenarios. The service provides responsive maintenance and expert-level escalation paths, ensuring minimal disruption to critical networking infrastructure. For organizations seeking proactive support coverage that integrates seamlessly into enterprise IT operations, this Cisco service contract represents a strategic investment.

Whether integrated into a broader support strategy or used to standardize hardware maintenance across a Cisco-powered infrastructure, this SOLN SUPP plan provides peace of mind through expedited service levels and proven reliability.

Specifications

Product Overview
Product Type Hardware Support Service
Service Type SOLN SUPP (Solution Support)
Service Level 24x7x4 (24 hours/day, 7 days/week, 4-hour onsite response)
Form Factor Designed for MDS 9710 Switch Chassis
Supported Equipment Cisco MDS 9710 Base Config Chassis with Fans and Dual Supervisor-1 Modules

Wireless Features

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
RoHS Compliance Yes
Certifications UL, CE, VCCI, FCC Class A, NEBS Level 3
EMC Standards EN 55022 Class A, EN 55024, CISPR 22 Class A

Advanced Security Features
Security Support Coverage Covers Supervisor-1 and applicable security-critical modules
Security Updates via TAC Yes
Malware Protection Support Via applicable software features of supported hardware
Access Control Assistance Part of Cisco Solution Support consultation
Threat Intelligence Integration Available through Cisco security products sold separately

Interfaces
Supervisors Included 2 x Supervisor-1 Modules
Power Supplies Not included (support only applies to pre-installed components)
Module Support Supports all compatible MDS 9710 I/O and fabric modules

Physical & Environmental
Chassis Dimensions 533.4 x 442.0 x 775.0 mm (21 x 17.4 x 30.5 in)
Chassis Weight (Fully Configured) 143.8 kg (316.9 lb)
Operating Temperature 0 to 40°C (32 to 104°F)
Storage Temperature -40 to 70°C (-40 to 158°F)
Operating Humidity 10% to 85% non-condensing
Storage Humidity 5% to 95% non-condensing

Cloud Management & Licensing
Cisco Support Platform Cisco Solution Support
Management Tool Compatibility Cisco DCNM (Data Center Network Manager)
Included Licensing Support contract only; hardware/software licensing sold separately
Cloud Monitoring Via Cisco support ecosystem (when configured)
Remote Technical Support 24x7 remote support included
Onsite Support 4-hour hardware replacement
Expert Access Access to Cisco TAC (Technical Assistance Center)
Escalation Support Multi-level expert escalation path
Service Contract Duration Typically 1 year (renewable)

Additional Information
Manufacturer Cisco Systems
Manufacturer Part Number CON-SSSNP-C9710
Supported Chassis Model Cisco MDS 9710
Support Plan Name Cisco Solution Support 24x7x4 for MDS 9710 Base Config