Product Type | Remote Monitoring Software Service Plan |
Service Duration | 3 Years |
Form Factor | Cloud-based Service |
Target Devices | LG Digital Signage Displays |
Subscription Type | Prepaid Annual Plan |
LG Signage365Care Monitoring Solution, 3-Year Plan

Key Benefits

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- Minimizes display downtime by leveraging LG-managed diagnostics.
- Supports compliance needs via TAA certification, ideal for government and education.
- Reduces long-term service costs by optimizing system performance through remote analytics.
Product Overview
Signage365Care - LG Manages the Monitoring Solution (3 years)Specifications
Product Overview
Cloud Management & Licensing
Cloud Platform | LG Cloud through Signage365Care |
Management Interface | Web-based Dashboard |
License Type | Commercial License |
License Term | 3 Years |
Activation Method | License Key or Remote Activation |
Included Cloud Features | Device Health Logs, Real-time Monitoring, Remote Diagnostics |
Multi-device Support | Yes |
Error Notifications | Yes - Push Notifications and Email Alerts |
Remote Control Capability | Yes - Power Management, Configuration |
Reporting Tools | Yes - Health Analytic Reports |
Physical & Environmental
Installation Requirements | Software-only Deployment |
Power Requirements | Not Applicable (Cloud-based) |
Wireless Features
Wi-Fi Requirement | Used if Devices Connect via Wireless LAN |
Network Type Compatibility | LAN/WAN/3G/4G (based on deployment) |
Interfaces
Connectivity Requirement | Internet Connection Required |
Data Collection Method | Real-time via Networked Devices |
Communication Protocol | Proprietary LG Remote Management Protocol |
Advanced Security Features
Data Transmission Security | Encrypted Over Secure Channels |
Role-based Access Control | Yes |
Audit Trail | Yes |
User Authentication | Username/Password, Role-Based |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliance | Yes |
WEEE Compliance | Yes |
FCC Certification | Yes |
UL Certification | Yes |
Environmental Compliance | ENERGY STAR (Applicable Devices) |
Service & Support
Support Coverage | 24/7 Monitoring & Automated Alerts |
Fault Notification Time | Real-time Detection |
System Updates | Automated via Cloud |
Hardware Replacement | Not Included (Monitoring-only Service) |
Service Provider | LG Electronics USA |