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SNTC-24X7X4OS Cisco Embedded Wireless Controller on C9

VENDOR: CISCO Mfg Part#: CON-OSP-C9130ACB
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$211.80
$211.80
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MSRP: $213.00
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  • 24x7x4 Onsite network support for Cisco Embedded Wireless Controller
  • TAA compliant, suitable for U.S. government and secure contracts
  • Service based in the United States (COO: UNITED STATES)
  • Designed to reduce downtime in mission-critical wireless environments
  • Supports rapid hardware replacement and expert troubleshooting

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Key Benefits

Eye-Insights
  • Delivers enterprise-grade support with 4-hour onsite response, reducing costly network interruptions.
  • TAA compliance makes it suitable for federal and regulated industry deployments.
  • Backed by Cisco’s trusted service infrastructure, offering assurance in wireless controller operations.

Product Overview

The SNTC-24X7X4OS Cisco Embedded Wireless Controller on C9 is a dedicated network maintenance and support offering from Cisco that provides comprehensive 24x7x4 Onsite service for customers utilizing the Embedded Wireless Controller platform. Designed with enterprise reliability in mind, this Cisco support contract ensures rapid hardware replacement and expert troubleshooting, reducing potential downtime for mission-critical wireless infrastructure.

With its TAA compliance and origin in the United States, this offering is especially suitable for deployment in government-regulated environments or institutions that prioritize domestic sourcing. The service is structured to address high-availability demands, offering a four-hour onsite response after issue diagnosis around the clock, all days of the week. This can significantly improve SLA adherence and ensure seamless wireless performance, particularly in large-scale or multi-site installations.

Ideal for organizations requiring compliant and responsive support for Cisco wireless infrastructure, this contract minimizes operational disruptions while maximizing system uptime. It ensures that IT teams have immediate access to Cisco’s expert network support, thereby increasing performance confidence and simplifying lifecycle management.

Specifications

Product Overview
Product Type Network Maintenance and Support Service
Service Name SNTC-24X7X4OS Cisco Embedded Wireless Controller on C9
Service Type Technical Support
Service Availability 24x7x4 Onsite
Coverage Period 1 Year
Target Platform Cisco Embedded Wireless Controller on Catalyst 9130 (C9130ACB)
Service Location Customer Site
Response Time 4 Hours (Onsite)
Service Details Hardware replacement and remote troubleshooting
Service Delivery Method Onsite and Remote
Service Features Proactive diagnostics, expert technical support, access to updates

Wireless Features
Wireless Controller Compatibility Cisco Catalyst 9100 Series Access Points with Embedded Wireless Controller

Compliance & Origin
TAA Compliance Yes
Country of Origin United States
RoHS Compliance Yes
WEEE Compliance Yes
ISO 9001 Certified Yes

Advanced Security Features
Security Feature Support Includes support for controller-based secure Wi-Fi infrastructure
Authorized Access Only Yes
Data Privacy Compliance Yes
Support for Encrypted Traffic Analytics Platform Dependent
MACsec & WPA3 Support (Platform Dependent) Yes

Interfaces
Supported Hardware Interfaces Cisco Embedded Wireless Controllers - Catalyst Series

Physical & Environmental
Service Coverage Area Global (dependent on region availability)

Cloud Management & Licensing
Smart Licensing Support Yes
Software Support Access Yes
Cloud-Based Management Tools Cisco DNA Center (if applicable)
License Management Cisco Smart Licensing
Included Services Access to Meraki and SmartNet online tools (where applicable)

Additional Technical Support Features
Cisco Technical Assistance Center (TAC) Included 24x7 access
Firmware & Software Updates Yes, included during contract term
Online Documentation & Tools Included via Cisco Support Portal
Advance Replacement 4-Hour onsite hardware replacement
Service Contract ID CON-OSP-C9130ACB
Eligibility Must own supported Cisco Embedded Wireless Controller hardware