Service Type | On-Site Maintenance |
Service Duration | 1 Year |
Service Location | Customer Site |
Product Compatibility | Xerox C325 |
Maximum Coverage Term | 5 Years (including original warranty) |
Service Availability | Orderable if product is under warranty or active extended service agreement |
Service Subtype | Extended Service Agreement Renewal |
Contract Type | Extended Service Contract |
Included Support | Parts and Labor |
Support Coverage Hours | Business Hours (typically 8x5) |
On-Site Response Time | Varies by location, typically next business day |
Service Method | Technician dispatched to customer site |
Xerox 1-Year On-Site Service for C325 (EC325SA)

Key Benefits

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AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Ensures rapid troubleshooting and repair with on-site technician support for Xerox C325
- Allows businesses to extend support while managing long-term hardware costs up to 5 years
- Maintains consistent performance and reduces downtime in critical printing environments
Product Overview
1 YEAR ANNUAL ON-SITE SERVICE, ORDERABLE IF PRODUCT IS UNDER WARRANTY OR CURRENTLY COVERED BY AN EXTENDED SERVICE AGREEMENT FOR THE XEROX C325. NOT TO EXCEED 5 YEARS TOTAL.Specifications
Product Overview
Cloud Management & Licensing
License Type | Annual Coverage License |
License Term | 12 Months |
Software Support Included | No |
Cloud-Based Management Portal | No |
Automatic Renewals Available | No |
Online Claim Management | Available through Xerox customer portal |
Compliance & Origin
Country of Origin | Inquire |
TAA Compliant | Inquire |
RoHS Compliance | |
FCC Certification | |
EPEAT Registered | |
ENERGY STAR Qualified | |
WEEE Compliance | |
REACH Compliance | |
CSA Certification |
Advanced Security Features
Remote Diagnostic Support | Available during coverage period |
Hardware Malfunction Protection | Yes |
Accidental Damage Coverage | No |
Malware / Threat Protection | No |
Data Recovery Support | No |
Firmware Update Support | Limited — included with on-site maintenance |
Secure Disposal Service | No |