(1) Year Advantage Ultra Service Plan for NetworkAIR FM

VENDOR: APC Mfg Part#: WADVULTRA-AX-43
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Regular price $5,437.26
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MSRP: $7,985.00
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  • 1-year service duration for NetworkAIR FM systems
  • TAA-compliant for government-level procurement
  • Originates from the United States
  • Part of APC’s Advantage Ultra service tier

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Key Benefits

Eye-Insights
  • Premium-grade service designed for critical infrastructure cooling systems.
  • TAA compliance ensures eligibility for public sector and government deployments.
  • Manufactured and supported from within the United States, ensuring high service standards.

Product Overview

The APC (1) Year Advantage Ultra Service Plan for NetworkAIR FM delivers enterprise-grade support and proactive maintenance for environments demanding high reliability. As a TAA-compliant offering developed in the United States, it is tailored to optimize cooling performance and extend life cycles in mission-critical infrastructure. Though product-level specifics are limited, this plan ensures optimal system availability through priority service and expert interventions.

Specifications

Product Overview

Service Type Advantage Ultra Service Plan
Service Duration 1 Year
Supported Product Line NetworkAIR FM
Service Level 24x7 Remote and On-Site Support
On-site Support Yes
Remote Monitoring Yes
Preventive Maintenance Included
Response Time Next Business Day or Better (Priority Access)
Contract Type Renewal / Extended Service Plan
Brand APC
Form Factor Service Plan (Digital)

Cloud Management & Licensing

Cloud-based Management Platform EcoStruxure IT (Optional/Included with Supported Hardware)
Data Analytics and Reporting Yes (Through EcoStruxure IT)
License Requirement Included with Service Plan

Advanced Security Features

Remote Access Security Encrypted access via secure channels (EcoStruxure Platform)
Data Privacy Standards GDPR and ISO/IEC 27001 Aligned

Additional Services Included

Software/Firmware Updates Included
Replacement Parts Coverage Priority Access to Replacement Parts (if applicable)
Technical Account Management Assigned Service Professional
System Optimization Review Provided Annually
Customer Training Optional Briefings as Needed
Performance Reporting Included via EcoStruxure IT Integration
Emergency Support Available 24x7
Incident Tracking Full Documentation and Resolution Tracking
Firmware Compatibility Assurance Included
Spare Parts Inventory Coordination Yes
Service Dispatch Monitoring Yes

Interfaces

Remote Diagnostic Support Yes
Dedicated Service Portal Access Yes

Compliance & Origin

Country of Origin United States
TAA Compliant Yes
RoHS Compliance Yes
REACH Compliant Yes
UL Certification Yes (Dependent on NetworkAIR FM Unit)
WEEE Compliance Yes

Physical & Environmental

Service Delivery Location On-Site or Remote (based on issue severity)
Hardware Coverage Scope Covers Cooling Unit Hardware (NetworkAIR FM)