Service Type | Advantage Ultra Service Plan |
Service Duration | 1 Year |
Supported Product Line | NetworkAIR FM |
Service Level | 24x7 Remote and On-Site Support |
On-site Support | Yes |
Remote Monitoring | Yes |
Preventive Maintenance | Included |
Response Time | Next Business Day or Better (Priority Access) |
Contract Type | Renewal / Extended Service Plan |
Brand | APC |
Form Factor | Service Plan (Digital) |
(1) Year Advantage Ultra Service Plan for NetworkAIR FM

Key Benefits

Eye-Insights™ by Eye-In Technologies
AI-Powered Summaries from Online Customer Reviews
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Premium-grade service designed for critical infrastructure cooling systems.
- TAA compliance ensures eligibility for public sector and government deployments.
- Manufactured and supported from within the United States, ensuring high service standards.
Product Overview
The APC (1) Year Advantage Ultra Service Plan for NetworkAIR FM delivers enterprise-grade support and proactive maintenance for environments demanding high reliability. As a TAA-compliant offering developed in the United States, it is tailored to optimize cooling performance and extend life cycles in mission-critical infrastructure. Though product-level specifics are limited, this plan ensures optimal system availability through priority service and expert interventions.
Specifications
Product Overview
Cloud Management & Licensing
Cloud-based Management Platform | EcoStruxure IT (Optional/Included with Supported Hardware) |
Data Analytics and Reporting | Yes (Through EcoStruxure IT) |
License Requirement | Included with Service Plan |
Advanced Security Features
Remote Access Security | Encrypted access via secure channels (EcoStruxure Platform) |
Data Privacy Standards | GDPR and ISO/IEC 27001 Aligned |
Additional Services Included
Software/Firmware Updates | Included |
Replacement Parts Coverage | Priority Access to Replacement Parts (if applicable) |
Technical Account Management | Assigned Service Professional |
System Optimization Review | Provided Annually |
Customer Training | Optional Briefings as Needed |
Performance Reporting | Included via EcoStruxure IT Integration |
Emergency Support | Available 24x7 |
Incident Tracking | Full Documentation and Resolution Tracking |
Firmware Compatibility Assurance | Included |
Spare Parts Inventory Coordination | Yes |
Service Dispatch Monitoring | Yes |
Interfaces
Remote Diagnostic Support | Yes |
Dedicated Service Portal Access | Yes |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
RoHS Compliance | Yes |
REACH Compliant | Yes |
UL Certification | Yes (Dependent on NetworkAIR FM Unit) |
WEEE Compliance | Yes |
Physical & Environmental
Service Delivery Location | On-Site or Remote (based on issue severity) |
Hardware Coverage Scope | Covers Cooling Unit Hardware (NetworkAIR FM) |