Service Plan Type | Advantage Plus Service Plan |
Form Factor | Service Plan (Electronic/On-Site Support) |
Service Duration | 1 Year |
Supported Platforms | APC Galaxy 3500, APC Smart-UPS VT (10–15 kVA) |
Target Applications | Mission-critical environments |
APC 1 Year Advantage Plus Service Plan for Galaxy 3500 or SUVT 10-15kVA UPS

Key Benefits

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- Ensures maximum uptime and reliable performance for Galaxy 3500 or SUVT 10-15kVA UPS systems
- TAA compliance makes it suitable for federal and government contracts
- Backed by APC's professional service infrastructure, enhancing ROI on UPS investment
Product Overview
The APC 1 Year Advantage Plus Service Plan (part number WADVPLUS-G3-21) delivers essential service coverage for one Galaxy 3500 or SUVT 10-15 kVA UPS unit. This plan is designed to ensure the continuous and reliable performance of APC's high-capacity UPS systems by providing professional-grade technical support and maintenance over a full year.
Ideal for mission-critical environments, it includes proactive maintenance, rapid on-site response, and is TAA compliant to accommodate federally regulated installations. By investing in this plan, organizations benefit from reduced risk of downtime, extended equipment life, and dependable system performance.
Specifications
Product Overview
Cloud Management & Licensing
Remote Support Availability | Yes |
Service Delivery Method | On-site and remote |
License Term | 1 Year |
Cloud-based Monitoring Integration | Compatible with APC remote support tools |
Advanced Security Features
Qualified Support Personnel | Certified APC Field Service Engineers (FSEs) |
Secure Maintenance Logging | Yes |
User Access Control During Service | Yes |
Included Maintenance Features
Preventive Maintenance Visit | Included (1 scheduled visit) |
Parts Included | Yes (if required during support event) |
Labor Included | Yes |
Firmware Updates | Included if applicable |
Battery Replacement Consultation | Yes (assessment & recommendation) |
Documentation & Resources
Service Dispatch Documentation | Yes |
Post-Maintenance Reporting | Included |
Compliance Documentation Provided | Yes |
Interfaces
Remote Monitoring Support | Yes (via UPS management interface) |
Phone Support Included | Yes |
On-site Support Included | Yes |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
RoHS Compliance | Yes |
Service TAA Compliant | Yes |
NAFTA Compliant | Yes |
Physical & Environmental
On-site Response Time | Next business day or as per SLA |
Service Coverage Time | Normal business hours (may vary by region) |
Service Scheduling Flexibility | Advance coordination with customer |
Support Services
24/7 Technical Support | Yes |
Web-based Support Portal Access | Yes |
Remote Troubleshooting | Yes |
Incident Reporting | Yes |
Field Service Engineer Dispatch | Included |