Type | Advantage Plus Service Plan |
Form Factor | Service Contract |
Target Device | APC Galaxy 3500 or SUVT 20 kVA UPS |
Duration | 1 Year |
Support Coverage | 24x7 remote and on-site support |
Preventive Maintenance | Included |
Warranty Extensions | Included during contract term |
Service Availability | Next business day response or faster |
Upgrades | Firmware/Software updates included |
APC 1-Year Advantage Plus Service Plan for Galaxy 3500 or SUVT 20kVA UPS

Key Benefits

Eye-Insights™ by Eye-In Technologies
AI-Powered Summaries from Online Customer Reviews
AI-Powered Summaries from Online Customer Reviews
Eye-Insights™ are generated by proprietary AI that analyzes real online customer reviews to highlight top pros and key product features. While we aim for accuracy, insights are provided “as-is” and individual results may vary.
- Supports mission-critical UPS systems like the Galaxy 3500 or SUVT 20 kVA, reducing downtime.
- TAA compliance ensures suitability for government and regulated industry procurement.
- One-year plan provides predictable maintenance costs and enhances equipment longevity.
Product Overview
The APC 1-Year Advantage Plus Service Plan is tailored for a Galaxy 3500 or SUVT 20 kVA UPS, providing elevated support and service continuity. This one-year plan ensures system uptime, with guaranteed APC expertise and proactive maintenance. Built in the United States and featuring TAA compliance, it is optimized for use in regulated environments, including government and enterprise applications.
Specifications
Product Overview
Cloud Management & Licensing
Asset Lifecycle Management | Included via APC systems |
Cloud-Based Monitoring Integration | Supported with compatible UPS |
Licensing Term | 1 Year (renewable) |
Contract Registration | Required through APC portal |
Service Plan Type | Advantage Plus |
Physical & Environmental
Service Delivery Method | Remote and On-Site |
Response Time | Next Business Day or defined in SLA |
Replacement Parts Coverage | Yes, as applicable |
Eligible Product Range | Galaxy 3500 or SUVT 20kVA UPS units |
Geographic Coverage Area | Varies by region; check with APC |
Contract Customization | Available for enterprise deployments |
Associated Product Family | Galaxy UPS Series |
Plan Activation Timeframe | Service plan must be activated at time of product purchase or during warranty period |
On-Site Repairs | Provided as part of the plan |
Interfaces
Remote Support Interface | Telephone and Web Portal |
Field Service Access | Included |
Contract Activation Interface | APC Service Portal |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Trade Compliance | Designed for use in government-regulated environments |
Environmental Certifications | |
RoHS Compliant | |
Certifications | Meets APC service and regulatory standards |
Advanced Security Features
Data Security Handling | Follows APC secure service protocols |
Service Personnel Clearance | Certified APC engineers trained for secure environments |
Contract Use in Secure Facilities | Approved for use in government and compliance-driven locations |