Products Unclassified APC 1-Year Advantage Ultra ...

APC 1-Year Advantage Ultra Service Plan for Galaxy 3500 or SUVT 20kVA UPS

VENDOR: APC Mfg Part#: WADVULTRA-G3-22
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$4,404.49
$4,404.49
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MSRP: $6,475.00
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  • 1-year service coverage for Galaxy 3500 or SUVT 20kVA UPS models
  • TAA compliant for use in government-regulated environments
  • Manufactured in the United States
  • Fits within APC's Service / Support product family
  • Optimized for minimizing downtime in enterprise use cases

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Key Benefits

Eye-Insights
  • Provides cost-effective protection and uptime assurance for critical 20kVA UPS systems.
  • Meets TAA compliance requirements, supporting government procurement standards.
  • Manufactured in the U.S., delivering trusted quality and compliance with domestic regulations.

Product Overview

The APC 1-Year Advantage Ultra Service Plan (WADVULTRA-G3-22) delivers premium support for (1) Galaxy 3500 or SUVT 20kVA UPS unit. This TAA-compliant plan is manufactured in the United States and designed to minimize downtime, offering enhanced coverage over a full 12-month period. Ideal for enterprise environments, it ensures maximum uptime, fast response, and long-term equipment support tailored specifically to APC’s Galaxy and SUVT models.

Specifications

Product Overview
Service Type 1-Year Advantage Ultra Service Plan
Supported Devices APC Galaxy 3500 or SUVT 20kVA UPS
Duration 1 Year
Service Coverage Enhanced support, predictive maintenance, and on-site response
Service Level Premium (Ultra)
Form Factor Service Plan (No Physical Item)
Target Customer Enterprise / Mission-Critical Environments
Contract Type Support Agreement

Physical & Environmental
Packaging Type Electronic/Contract document
Delivery Method Digital - Electronic registration and activation

Cloud Management & Licensing
Cloud Monitoring Compatibility Yes, through EcoStruxure IT platform
License Term 1 Year
License Delivery Method Electronic Software Delivery (ESD)
Software/Service Activation Via APC online registration
Included Updates Yes – firmware and service updates covered
Service Activation Timeframe Must be activated within 30 days of purchase
Management Portal Access Accessible through APC or Schneider Electric portal (EcoStruxure)

Additional Features
Preventive Maintenance Yes, 1 visit per year
Battery Replacement Support Yes, if required during service term
Access to Technical Resources 24/7 phone support and escalation
Field Service Engineers Certified APC technicians dispatched as needed

Interfaces
Remote Monitoring Support Yes, via EcoStruxure IT (with compatible hardware)
On-Site Support Included Yes
Response Time Next Business Day or faster (depending on location)

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
RoHS Compliance Not Applicable
ITA Compliance Not Applicable

Advanced Security Features
Device Diagnostics Yes, as part of proactive maintenance service
Predictive Failure Analysis Included
Cybersecurity Support Level Aligned with Schneider Electric's global cybersecurity framework
Security Patch Management Support Yes, as part of proactive service plan
Remote Support Security TLS/SSL encrypted protocol for remote diagnostics
Compliance Review Support Available for regulated environments