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APC 1-Year InfraStruXure Central Software Support Contract

VENDOR: APC Mfg Part#: WMS1YRENT
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$284.10
$284.10
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MSRP: $422.00
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  • Service & Support Type: Technical support
  • Service Availability: 24 hours a day / 7 days a week
  • Service Included: Phone consulting
  • Full Contract Period: 1 Year
  • TAA compliance: Yes
  • Country of Origin: United States

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Key Benefits

Eye-Insights
  • Ensures 24/7 technical support availability, minimizing downtime and maximizing uptime for critical infrastructure.
  • Includes direct phone consulting, providing immediate access to expert assistance for faster issue resolution.
  • TAA compliance and U.S. origin make it suitable for use in government or regulated sectors requiring compliance assurance.

Product Overview

The APC 1-Year InfraStruXure Central Enterprise Software Support Contract ensures 24/7 technical support and direct phone consulting for enterprise IT systems. The plan covers a full 1-year period and is TAA compliant, with services originating from the United States. Designed for organizations with critical infrastructure needs, this contract helps maintain system reliability and compliance while reducing downtime through responsive expert support.

Specifications

Product Overview
Product Type Enterprise Software Support Contract
Service Duration 1 Year
Availability 24/7
Form Factor Digital Service Contract
Power Requirements

Wireless Features
Wi‑Fi Standards

Compliance & Origin
Country of Origin United States
TAA Compliance Yes
RoHS Compliant
Trade Agreements Act (TAA) Compliant
Certification

Advanced Security Features
Security Support Monitoring and Issue Escalation for Security-Critical Systems
Threat Escalation Protocols Access to Security Experts for Triage and Resolution
Compliance Advisory Assistance with Regulatory Compliance Planning
Incident Response Support Yes, through Tiered Support System
Software Update Entitlement Yes, During Contract Term

Interfaces
Interface Type Phone, Web Portal

Physical & Environmental
Shipping Method Electronic or Hard Copy
Lead Time Typically Immediate Upon Purchase

Cloud Management & Licensing
Software Title InfraStruXure Central
License Type Service Contract
License Term 1 Year
License Delivery Type Electronic (Digital Delivery)
Cloud Support Yes, Remote Troubleshooting and Updates
Management Interface Centralized Management Console
Included Features Phone Support, Performance Monitoring, Compliance Updates
Support Method Phone and Web-based Portal
Onboarding Assistance Available via Support
Renewal Options Annually
Vendor Support Portal https://www.apc.com/us/en/support/