Service Type | 1-Year On-Site Support Plan |
Service Coverage | Out of Factory Warranty Equipment |
Service Duration | 1 Year |
Support Delivery Method | On-Site Technician Dispatch |
Product Type | Hardware Support and Monitoring Service |
Service Features | Monitoring & Automated Dispatch |
Form Factor | N/A - Service Product |
Power Requirements | N/A |
Ideal for | Power and Cooling Equipment Post-Warranty |
Proactive Monitoring | Yes, with Network Management Card (NMC) |
Tailored For | Enterprises and Public Sector |
APC 1 YR On-Site (Out of Factory Wty) with Monitoring & Dispatch



Key Benefits

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- Delivers continued on-site service coverage beyond factory warranty, reducing unplanned downtime
- Includes proactive monitoring and dispatch, ensuring faster issue resolution when a Network Management Card is present
- TAA compliance and U.S.-based support make this an ideal solution for public sector and federal buyers
Product Overview
The APC 1 YR On-Site (Out of Factory Warranty) support plan delivers comprehensive field service coverage for APC hardware that is no longer under factory warranty. This service includes one year of on-site technician support, ensuring prompt repair or component replacement for eligible power and cooling equipment. Tailored for enterprises reliant on uninterrupted infrastructure, the plan bridges the gap between warranty expiration and optimal uptime.
Enhanced with monitoring and dispatch capabilities, this support model leverages proactive diagnostics to trigger faster field responses. Note that a Network Management Card (NMC) is required to enable remote monitoring and automated dispatch services. As a TAA-compliant offering, it's also suitable for government and public sector procurement standards. Manufactured and supported in the United States, this service delivers fast, localized coverage within compliant frameworks.
Ideal for organizations aiming to mitigate downtime risks after warranty expiration, this APC on-site service ensures continuity while extending the lifecycle value of essential assets.
Specifications
Product Overview
Wireless Features
Wi-Fi Support |
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | United States |
Applicable Sectors | Commercial, Government, Public Sector |
Complies with Federal Standards | Yes - TAA Compliant |
Vendor Certification | APC Certified Field Technicians |
Advanced Security Features
Security Compliance | Meets Public Sector IT Security Standards |
Service Integrity | Data Privacy and On-Site Protocols Enforced |
Dispatch Authorization | Controlled via Secure Monitoring Policy |
Interfaces
Remote Monitoring Interface Requirement | APC Network Management Card (NMC) |
Physical & Environmental
Physical Product | No - Service Delivery Only |
Environmental Impact | N/A |
Shipping Package | Electronic (No Physical Shipment) |
Requires Site Access | Yes, for on-site dispatch service |
Cloud Management & Licensing
Cloud Dashboard Access | Yes, with compatible hardware (NMC required) |
Remote Diagnostics | Yes |
Asset Health Monitoring | Yes |
Automated Dispatch Trigger | Yes, via cloud diagnostics |
Management Compatibility | APC EcoStruxure IT Platform |
Additional Service Insights
Deployment Timeframe | Within Service Region SLA |
Required Hardware for Full Features | APC UPS or Cooling Unit with NMC |
Support Activation | Upon Registration of Serial Number |
Non-Covered Scenarios | Equipment not eligible without APC NMC |
Service SKU | WMD1YOSOFW-SP-06 |
Support Level | Advanced – Includes Monitoring & Dispatch |