Service Type | 1-Year On-Site Support with Monitoring and Dispatch |
Coverage Term | 1 Year |
Support Level | Out of Factory Warranty |
Included Services | On-site repair, remote monitoring, automated dispatch |
Response Time | Next business day (varies by region) |
Required Hardware | Network Management Card (NMC) required for monitoring |
Service Availability | Standard business hours (upgradeable) |
Service Delivery Method | On-site technician dispatched via monitoring system |
Eligible Equipment | APC legacy systems (post-warranty) |
Manufacturer | APC |
Manufacturer Part Number | WMD1YOSOFW-SP-07 |
Service Name | APC 1 YR On-Site (Out of Factory Wty) with Monitoring |
Family | Service / Support |
Category | AV Product Support |
Product Type | Service Plan |
APC 1 YR On-Site (Out of Factory Wty) with Monitoring - NMC Required



Key Benefits

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- Ideal for extending coverage to equipment no longer under factory warranty
- TAA compliance ensures compatibility with regulated environments and contracts
- On-site response with monitoring and dispatch capabilities enhances operational resilience
Product Overview
The APC 1 YR On-Site (Out of Factory Warranty) with Monitoring & Dispatch service offers continued technical support for legacy systems. Designed to include on-site repair services, monitoring, and fast dispatching, it helps reduce downtime and enhance equipment resilience. TAA compliance ensures suitability for government contracts, and the requirement for a Network Management Card (NMC) enables remote diagnostics and automated support triggers. Manufactured in the United States, this service plan delivers professional-grade reliability beyond factory warranty coverage.
Specifications
Product Overview
Cloud Management & Licensing
Cloud Monitoring Support | Yes (requires compatible NMC) |
Monitoring Platform | EcoStruxure IT (APC / Schneider cloud service) |
Licensing Required | No licensing required, service subscription only |
Management Tools | Remote diagnostics, automated alerting |
Advanced Security Features
Remote Access Security | Encrypted NMC communication channel |
Event Escalation Policy | Based on severity and system thresholds |
Diagnostic Automation | Real-time alerts and failure detection |
Dispatch Authorization | Automated via monitoring + manual override |
Compliance Monitoring | Yes, via NMC integration |
Data Handling | Secure infrastructure through EcoStruxure IT Cloud |
Interfaces
Remote Monitoring Interface | Via Network Management Card (NMC) |
Dispatch Integration | Automated dispatch through remote diagnostics |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Eligible for Government Use | Yes |
RoHS Compliance | |
Certifications |