| Service Type | 1-Year On-Site Support with Monitoring and Dispatch | 
| Coverage Term | 1 Year | 
| Support Level | Out of Factory Warranty | 
| Included Services | On-site repair, remote monitoring, automated dispatch | 
| Response Time | Next business day (varies by region) | 
| Required Hardware | Network Management Card (NMC) required for monitoring | 
| Service Availability | Standard business hours (upgradeable) | 
| Service Delivery Method | On-site technician dispatched via monitoring system | 
| Eligible Equipment | APC legacy systems (post-warranty) | 
| Manufacturer | APC | 
| Manufacturer Part Number | WMD1YOSOFW-SP-07 | 
| Service Name | APC 1 YR On-Site (Out of Factory Wty) with Monitoring | 
| Family | Service / Support | 
| Category | AV Product Support | 
| Product Type | Service Plan | 
APC 1 YR On-Site (Out of Factory Wty) with Monitoring - NMC Required
 
 

Key Benefits
 
            
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- Ideal for extending coverage to equipment no longer under factory warranty
- TAA compliance ensures compatibility with regulated environments and contracts
- On-site response with monitoring and dispatch capabilities enhances operational resilience
Product Overview
The APC 1 YR On-Site (Out of Factory Warranty) with Monitoring & Dispatch service offers continued technical support for legacy systems. Designed to include on-site repair services, monitoring, and fast dispatching, it helps reduce downtime and enhance equipment resilience. TAA compliance ensures suitability for government contracts, and the requirement for a Network Management Card (NMC) enables remote diagnostics and automated support triggers. Manufactured in the United States, this service plan delivers professional-grade reliability beyond factory warranty coverage.
Specifications
                      Product Overview
                      
                    
                    
                      Cloud Management & Licensing
                      
                    
                    | Cloud Monitoring Support | Yes (requires compatible NMC) | 
| Monitoring Platform | EcoStruxure IT (APC / Schneider cloud service) | 
| Licensing Required | No licensing required, service subscription only | 
| Management Tools | Remote diagnostics, automated alerting | 
                      Advanced Security Features
                      
                    
                    | Remote Access Security | Encrypted NMC communication channel | 
| Event Escalation Policy | Based on severity and system thresholds | 
| Diagnostic Automation | Real-time alerts and failure detection | 
| Dispatch Authorization | Automated via monitoring + manual override | 
| Compliance Monitoring | Yes, via NMC integration | 
| Data Handling | Secure infrastructure through EcoStruxure IT Cloud | 
                      Interfaces
                      
                    
                    | Remote Monitoring Interface | Via Network Management Card (NMC) | 
| Dispatch Integration | Automated dispatch through remote diagnostics | 
                      Compliance & Origin
                      
                    
                    | Country of Origin | United States | 
| TAA Compliance | Yes | 
| Eligible for Government Use | Yes | 
| RoHS Compliance | |
| Certifications | 
 
               
     
    