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APC 5-Year Service Coverage with Monitoring & Dispatch (SmartConnect/NMC Required)

VENDOR: APC Mfg Part#: WMD5YOSNBD-SP-04
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$1,577.93
$1,577.93
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MSRP: $2,285.00
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  • 5-year service coverage with dispatch and monitoring
  • Requires SmartConnect or Network Management Card (NMC)
  • TAA compliant for government or regulated use
  • Manufactured in the United States

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Key Benefits

Eye-Insights
  • Long-term service coverage reduces unexpected maintenance costs over a 5-year period.
  • Includes both proactive remote monitoring and rapid onsite dispatch for maximum uptime.
  • TAA compliance and U.S.-based origin make it suitable for regulated industries and government use.

Product Overview

The APC 5-Year Service Coverage with Monitoring & Dispatch (MPN: WMD5YOSNBD-SP-04) is a comprehensive extended support service tailored for devices that use SmartConnect or NMC. It features proactive remote monitoring and rapid onsite dispatch to address issues effectively over five years. With TAA compliance and a U.S. origin, it is well-suited for government or regulated deployments. This support plan helps ensure operational uptime while simplifying maintenance planning and reducing unexpected costs.

Specifications

Product Overview
Product Type Extended Service Coverage Plan
Service Duration 5 Years
Service Features Proactive Monitoring and Onsite Dispatch
Supported Devices Products with SmartConnect or Network Management Card (NMC)
Service Level Next Business Day Onsite Response
Form Factor Subscription/Service Plan
Delivery Method Remote and Onsite Support
Target Applications Power and Cooling Infrastructure
Service Availability 24x7 Remote Monitoring
Dispatch Availability Onsite Dispatch During Regular Business Hours

Cloud Management & Licensing
Cloud Monitoring Platform EcoStruxure IT
License Included Yes, monitoring license included with contract
Management Access Web-Based Portal and Mobile App
Service Management Features Live Issue Tracking, Automated Alerts, Asset Summary
Remote Diagnostics Yes
Maintenance Scheduling Included

Compliance & Origin
TAA Compliant Yes
Country of Origin United States
RoHS Compliance Yes
REACH Compliant Yes
WEEE Compliance Yes
Certifications UL Listed (via applicable hardware), ISO 9001 service protocol

Wireless Features
Remote Connectivity Protocols HTTPS, SNMP, Modbus over TCP

Interfaces
Monitoring Interface Requirement APC SmartConnect or Network Management Card (NMC)
Remote Monitoring Capability Yes

Advanced Security Features
Remote Access Security TLS Encryption, Secure Authentication
Service Data Encryption AES-256 Encryption during Transmission
Compliance Monitoring Alerts Yes

Physical & Environmental
Service Deployment Location Customer Site (for Onsite Dispatch)
Remote Monitoring Location APC Secure Operations Center (SOC)