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APC 5 YR Service Coverage with Monitoring & Dispatch

VENDOR: APC Mfg Part#: WMD5YOSNBD-SPL-11
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$562.92
$562.92
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MSRP: $814.00
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  • - 5-year service coverage with monitoring and dispatch functionality
  • - Monitoring requires Network Management Card (NMC)
  • - TAA-compliant for government and enterprise use
  • - Country of Origin: United States
  • - Suitable for AV product support and installation services

Shipping & Returns

All our products can be shipped anywhere in the Continental United States.

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Key Benefits

Eye-Insights
  • - Provides long-term service assurance with proactive monitoring and on-site dispatch for five years
  • - TAA-compliance makes it an ideal choice for federal and publicly funded projects
  • - Manufactured in the USA, offering high standards in service delivery and regulatory compliance

Product Overview

The APC 5 YR Service Coverage with Monitoring & Dispatch is a comprehensive five-year protection plan designed to enhance service reliability for AV and power equipment. This plan includes monitoring and dispatch capabilities that function with a Network Management Card (NMC), ensuring timely responses to maintenance needs. TAA compliance meets government and enterprise standards, and U.S. origin manufacturing helps support domestic quality standards. Ideal for critical infrastructure requiring long-term operational continuity and compliance assurance.

Specifications

Product Overview
Type 5-Year Service Coverage with Monitoring and Dispatch
Service Duration 5 years
Coverage Level On-site support with proactive dispatch
Power Requirements Not applicable
Product Compatibility APC devices with Network Management Card (NMC)
Form Factor Service Plan (non-physical)

Cloud Management & Licensing
Monitoring Platform EcoStruxure IT
Cloud-Based Management Yes
Remote Diagnostics Included
Proactive Dispatch Included upon issue detection
License Term 5 years
Software Updates Included Yes
Customer Portal Access Yes
Reporting & Alerting Custom alerts and activity reporting available

Physical & Environmental
Shipping Dimensions
Weight
Operating Temperature
Operating Humidity
Storage Temperature

Service Features
24/7 Monitoring Yes
Automated Fault Notification Yes
Scheduled Maintenance Visits Available upon request
On-site Technician Dispatch Included with plan
Issue Resolution Tracking Via customer portal
Asset Management Support Included
Incident Management Via ticketing system and live support
Hardware Warranty Extension Complementary to device warranty when applicable
Service Level Agreement (SLA) Standard response and resolution times defined

Interfaces
Network Management Card Required Yes
Remote Monitoring Interface Secure web portal or API (via NMC)

Advanced Security Features
Secure Data Handling End-to-end encryption via EcoStruxure platform
Audit Logs Available in monitoring interface

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
RoHS Compliant Yes
REACH Compliant Yes
WEEE Compliant Yes
Certification UL Listed Products Supported