Service Type | Extended Service with Monitoring and Battery Dispatch |
Service Duration | 5 Years |
Service Location | On-site |
Target Applications | Mission-critical infrastructure, enterprise IT, and government systems |
Form Factor Requirement | Compatible with APC units equipped with Network Management Card (NMC) |
Response Time | Next Business Day Dispatch |
Service Coverage Start Date | Date of original hardware purchase or service registration, whichever comes later |
APC 5 YR Service Coverage with Monitoring & Dispatch Batt



Key Benefits

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- Offers proactive system monitoring and battery dispatch support to reduce downtime.
- TAA compliance enables deployment in regulated and government-sensitive environments.
- Five-year duration delivers sustained value and long-term system reliability.
Product Overview
The APC 5 YR Service Coverage with Monitoring & Dispatch Batt (Part Number: WMD5YOSNBD-SPL-18) delivers five years of extended service for select APC equipment and includes remote monitoring and battery dispatch. A Network Management Card (NMC) is required for full functionality. This offering is TAA compliant, making it suitable for government and enterprise environments. With support provided from the United States, customers benefit from localized service quality and response times. Designed for proactive maintenance and optimized uptime, it supports mission-critical applications where performance reliability is key.
Specifications
Product Overview
Cloud Management & Licensing
Remote Monitoring Capability | Included |
Cloud Portal Access | Via EcoStruxure™ or APC cloud platform |
Service Management Interface | Web-based service portal |
License Type | Service Subscription |
License Term | 5 Years |
Included Features | Fault notification, auto battery dispatch, performance insight |
Support Portal Access | 24/7 Access |
Service Management Tools | Proactive maintenance tools and issue tracking |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Service Availability Region | United States |
Environmental Compliance | RoHS Compliant Services |
Standards Compliance | Meets Federal procurement standards |
Certifications | ISO 9001 for service delivery processes |
Wireless Features
Remote Notification Methods | Email and Portal Alerts |
Support for Mobile Monitoring | Yes, through APC mobile platforms |
Interfaces
Network Management Card Requirement | Yes, required for remote monitoring features |
Advanced Security Features
Data Security During Monitoring | Encrypted data transmission via APC secure protocols |
NDAA or TAA Compliance | TAA Compliant |
Physical & Environmental
Hardware Required for Operation | APC Device with Compatible NMC |
Service Delivery Method | Remote and On-Site Support |
Availability | Business Hours and Emergency Escalations |