Product Type | Service Coverage with Monitoring and Dispatch |
Service Duration | 5 Years |
Form Factor | Service-based (non-physical product) |
Application | Remote Monitoring and On-Site Dispatch for UPS Systems |
Compatible With | APC UPS devices with Network Management Card (NMC) |
Required Accessory | APC Network Management Card (NMC) |
Coverage Type | On-Site Support and Monitoring |
APC 5 YR Service Coverage with Monitoring & Dispatch Batt - NMC Required



Key Benefits

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- Ensures high system uptime with five years of monitoring and dispatch service.
- TAA compliance makes it suitable for U.S. government and federal deployments.
- Manufactured in the USA, assuring top-tier service quality and compliance.
Product Overview
The APC 5 YR Service Coverage with Monitoring & Dispatch Batt (NMC Required) is a robust support package offering remote monitoring and on-site dispatch for a five-year duration. TAA compliance makes it suitable for government and regulated sectors, and its United States origin ensures top-quality standards. When used with compatible APC systems and an NMC, it supports uptime-critical environments with efficient incident resolution and proactive system care.
Specifications
Product Overview
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Compliance Standard | Federal Acquisition Regulation (FAR) and DFARS Compliant |
Interface & Support Elements
Supported Devices | APC Smart-UPS, Symmetra, Galaxy UPS systems (with NMC) |
Integration Interface | APC Network Management Card (NMC) |
Contact Channels | Phone, online ticketing, web portal |
Service Availability Region | United States (select international coverage with variations) |
Additional Features
Service SKU | WMD5YOSNBD-SPL-17 |
Manufacturer | APC by Schneider Electric |
Product Family | Service / Support |
Support Category | AV Product Support |
Eligibility | Customers with supported APC hardware and installed NMC |
Cloud Management & Licensing
Remote Monitoring | Included |
Dispatch Service | On-Site Technician Dispatch |
Cloud Compatibility | Requires Internet-Connected Network Management Card (NMC) |
Monitoring Platform | APC EcoStruxure™ IT |
Service Activation | Through APC Portal Post-Purchase |
License Term | 5-Year Term |
Proactive Incident Management | Yes |
24/7 Monitoring Support | Yes |
Remote Troubleshooting | Included |
Hardware Replacement Included | No (separate coverage may apply) |
Advanced Security Features
IT Environment Integration | Supports secure connection using NMC credentials and encryption |
Secure Data Handling | Data encrypted in transit via NMC/cloud communication |
User Authentication | Role-based access control via EcoStruxure platform |
Audit Logs | Available in EcoStruxure IT interface for service activities |
Physical & Environmental
Service Delivery Format | Remote and On-Site Support, No Physical Shipment |
Installation Required | No physical installation; software activation only |