Service Type | Monitoring and Dispatch Service Coverage |
Duration | 5 Years |
Form Factor | Service (Non-physical product) |
Power Requirements | |
Weight | |
Included Hardware | Requires Network Management Card (NMC) |
Target Application | Enterprise and Government-critical Infrastructure |
Service Features | Remote Monitoring and Automated Dispatch |
Proactive Monitoring | Yes |
On-site Support | Yes, with Dispatch |
Response Time | Next Business Day or per SLA |
APC 5 YR Service Coverage with Monitoring & Dispatch, NMC Required



Key Benefits

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- Includes expert monitoring and dispatch over a full 5-year term, enhancing system uptime.
- TAA compliance and US origin meet Federal and enterprise regulatory environment standards.
- NMC-based integration enables proactive incident detection and quicker technical response.
Product Overview
The APC 5 YR Service Coverage with Monitoring & Dispatch offers comprehensive extended support for up to five years. Featuring integrated remote monitoring and streamlined dispatch, it minimizes operational disruptions. Requiring a Network Management Card, the service ensures optimal performance through proactive issue identification. With origin in the United States and TAA compliance, this package effectively supports enterprise and government-critical infrastructure needs.
Specifications
Product Overview
Wireless Features
Wi-Fi Support |
Compliance & Origin
Country of Origin | UNITED STATES |
TAA Compliance | Yes |
RoHS Compliance | Yes |
Trade Compliance | TAA Compliant for US Federal Procurement |
Product Certifications | Aligned with APC/Government security protocols |
Advanced Security Features
Security Event Notifications | Yes |
Automated Alerting | Yes |
Device Health Scanning | Yes |
Real-time Status | Yes, via Monitoring Platform |
Authentication Support | Role-Based Access Control (when used with compatible platforms) |
Compliance Monitoring | Supports alerts for anomalous behavior |
Encrypted Communications | Yes, HTTPS/SSL/TLS via NMC |
Interfaces
Network Management Card Required | Yes |
Monitoring Communication Protocols | SNMP, Modbus, HTTP/HTTPS |
Supported Network Interfaces | Ethernet (via NMC) |
Physical & Environmental
Physical Form | Digital/Cloud-based Support Contract |
Installation Type | Remote and On-Site Dispatch (if required) |
Shipping Dimensions | |
Shipping Weight | |
Environmental Conditions | Defined by supported hardware system |
Cloud Management & Licensing
Remote Monitoring Capability | Yes, via EcoStruxure IT or similar |
User Management Access | Via Web or App Interface |
License Type | Subscription-based (5 year) |
Cloud Connectivity | Requires Internet via NMC |
Software Compatibility | EcoStruxure IT, StruxureWare |
License Activation | Requires Registration with APC |