Service Type | 5-Year On-Site Service Coverage with Monitoring |
Form Factor | Service - Non-Hardware |
Service Duration | 5 Years |
Service Method | 24x7 Proactive Remote Monitoring with On-Site Dispatch |
Required Hardware | APC Network Management Card (NMC) |
Included Monitoring | Real-time diagnostics and automated alerts |
Service Availability | Next Business Day On-Site Support (NBD) |
Target Use Case | Mission-critical infrastructure |
Manufacturer Part Number | WMD5YOSNBD-SPL-15 |
Supported Product Families | Specific APC devices with Network Management Card |
APC 5 YR Service Coverage with Monitoring - WMD5YOSNBD-SPL-15



Key Benefits

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- Provides long-term system protection and monitoring for uninterrupted uptime.
- TAA compliance makes it a reliable choice for government and regulated sectors.
- Real-time monitoring and dispatch reduce downtime and maintenance response times.
Product Overview
The APC 5 YR Service Coverage with Monitoring, part number WMD5YOSNBD-SPL-15, offers five years of proactive monitoring and dispatch support for specific APC systems. Requiring a Network Management Card (NMC), it delivers real-time diagnostics and rapid issue resolution to ensure uptime and minimize interruptions for mission-critical operations. This service is TAA compliant and manufactured in the United States, making it well-suited for government and enterprise needs. By leveraging automated monitoring tools, it enhances operational resilience and reduces the risk of costly downtime.
Specifications
Product Overview
Cloud Management & Licensing
Management Platform | APC EcoStruxure IT |
Included Cloud Services | Device status dashboards, predictive analytics, event alerts |
License Term | 5 Years |
License Type | Service Subscription with Monitoring |
Activation Requirement | Tied to device serial number and NMC |
Compliance & Origin
TAA Compliant | Yes |
Country of Origin | United States |
Compliance Standards | Meets federal procurement requirements |
Certifications | TAA, U.S. based fulfillment |
Support and Response
Support Coverage | 24x7 Support with proactive monitoring |
Dispatch Timeframe | Next Business Day On-Site, if required |
Remote Troubleshooting | Enabled via Network Management Card |
Service Activation Time | Upon registration and verification of hardware |
Monitoring Interval | Continuous 24/7 |
System Alert Response Time | Immediate automated response followed by manual review |
Customer Notification Method | Email and EcoStruxure IT dashboard updates |
Eligible Product Coverage | Select APC UPS, cooling, and power distribution products |
Interfaces
Remote Monitoring Interface | APC Secure Cloud Portal via Network Management Card |
Supported Remote Protocols | SNMP, Modbus, HTTPS |
Advanced Security Features
Monitoring Security | Encrypted communication with secure cloud endpoint |
Data Protection | Restricted access, role-based user permissions |
Security Monitoring | Alerts for unauthorized access or abnormal operating conditions |
Physical & Environmental
Hardware Dependency | Relies on physical installation of NMC in target APC device |
Service Delivery Method | Remote and On-Site via APC Field Services |
Typical Customer Environment | Data Centers, Government Facilities, Enterprise IT |