| Service Type | 5-Year On-Site Service Coverage with Monitoring | 
| Form Factor | Service - Non-Hardware | 
| Service Duration | 5 Years | 
| Service Method | 24x7 Proactive Remote Monitoring with On-Site Dispatch | 
| Required Hardware | APC Network Management Card (NMC) | 
| Included Monitoring | Real-time diagnostics and automated alerts | 
| Service Availability | Next Business Day On-Site Support (NBD) | 
| Target Use Case | Mission-critical infrastructure | 
| Manufacturer Part Number | WMD5YOSNBD-SPL-15 | 
| Supported Product Families | Specific APC devices with Network Management Card | 
APC 5 YR Service Coverage with Monitoring - WMD5YOSNBD-SPL-15
 
 

Key Benefits
 
            
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- Provides long-term system protection and monitoring for uninterrupted uptime.
- TAA compliance makes it a reliable choice for government and regulated sectors.
- Real-time monitoring and dispatch reduce downtime and maintenance response times.
Product Overview
The APC 5 YR Service Coverage with Monitoring, part number WMD5YOSNBD-SPL-15, offers five years of proactive monitoring and dispatch support for specific APC systems. Requiring a Network Management Card (NMC), it delivers real-time diagnostics and rapid issue resolution to ensure uptime and minimize interruptions for mission-critical operations. This service is TAA compliant and manufactured in the United States, making it well-suited for government and enterprise needs. By leveraging automated monitoring tools, it enhances operational resilience and reduces the risk of costly downtime.
Specifications
                      Product Overview
                      
                    
                    
                      Cloud Management & Licensing
                      
                    
                    | Management Platform | APC EcoStruxure IT | 
| Included Cloud Services | Device status dashboards, predictive analytics, event alerts | 
| License Term | 5 Years | 
| License Type | Service Subscription with Monitoring | 
| Activation Requirement | Tied to device serial number and NMC | 
                      Compliance & Origin
                      
                    
                    | TAA Compliant | Yes | 
| Country of Origin | United States | 
| Compliance Standards | Meets federal procurement requirements | 
| Certifications | TAA, U.S. based fulfillment | 
                      Support and Response
                      
                    
                    | Support Coverage | 24x7 Support with proactive monitoring | 
| Dispatch Timeframe | Next Business Day On-Site, if required | 
| Remote Troubleshooting | Enabled via Network Management Card | 
| Service Activation Time | Upon registration and verification of hardware | 
| Monitoring Interval | Continuous 24/7 | 
| System Alert Response Time | Immediate automated response followed by manual review | 
| Customer Notification Method | Email and EcoStruxure IT dashboard updates | 
| Eligible Product Coverage | Select APC UPS, cooling, and power distribution products | 
                      Interfaces
                      
                    
                    | Remote Monitoring Interface | APC Secure Cloud Portal via Network Management Card | 
| Supported Remote Protocols | SNMP, Modbus, HTTPS | 
                      Advanced Security Features
                      
                    
                    | Monitoring Security | Encrypted communication with secure cloud endpoint | 
| Data Protection | Restricted access, role-based user permissions | 
| Security Monitoring | Alerts for unauthorized access or abnormal operating conditions | 
                      Physical & Environmental
                      
                    
                    | Hardware Dependency | Relies on physical installation of NMC in target APC device | 
| Service Delivery Method | Remote and On-Site via APC Field Services | 
| Typical Customer Environment | Data Centers, Government Facilities, Enterprise IT | 
 
               
     
    