Service Type | 5-Year Service Coverage with Monitoring and Dispatch |
Service Duration | 5 Years |
Target Equipment | Devices with Network Management Card (NMC) installed |
Product Form Factor | Service/Support Agreement |
On-Site Support | Yes |
Proactive Monitoring | Included |
Dispatch Type | On-Site Dispatch |
Service Availability | Business Hours (standard), with option for escalation |
Renewable | Yes |
APC 5YR Service Coverage with Monitoring & Dispatch - NMC Required



Key Benefits

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- Provides long-term operational security with five years of professional-grade service.
- Reduces downtime through remote monitoring and priority dispatch support.
- Enables compliance with TAA regulations, suitable for government or institutional use.
Product Overview
The APC 5-Year Service Coverage with Monitoring & Dispatch (Part No. WMD5YOSNBD-SP-08) provides extended support specifically for equipment with a Network Management Card (NMC) installed. This service includes proactive monitoring, fast on-site dispatch, and full TAA compliance, making it ideal for enterprise and government environments. Manufactured in the United States, it ensures consistent reliability and reduced downtime over a five-year period, offering businesses a dependable service lifecycle strategy.
Specifications
Product Overview
Cloud Management & Licensing
Remote Monitoring | Yes, via APC Network Management System |
APC EcoStruxure IT Integration | Supported |
Cloud Access Platform | EcoStruxure Asset Advisor |
License Included | Yes (during service duration) |
Cloud Dashboard Access | Yes |
Mobile App Alerts | Supported |
Analytics & Reporting | Included via monitoring portal |
Compliance & Origin
Country of Origin | United States |
TAA Compliant | Yes |
Green Premium Certified | Yes |
RoHS Compliance | Yes |
REACH Compliance | Yes |
ISO Certification | ISO 9001 |
Additional Features
Dedicated Technical Support | Included |
Service Activation Method | Registration upon purchase |
Contract Type | Multi-Year Extended Service Agreement |
Monitoring Platform | Remote Monitoring Service via Schneider Electric |
Customer Notification Method | Email, SMS, and dashboard alerts |
Part Number Compatibility | Compatible with all NMC-enabled APC devices |
Field Service Technician Dispatch | Automatic upon incidents detected |
Support Channel Access | Phone, email, web portal |
Interfaces
Network Management Card (Required) | Yes (for Monitoring & Dispatch enablement) |
Advanced Security Features
Secure Monitoring Communication | Yes (via encrypted network protocols) |
Role-Based Access Control | Included in NMC |
Firmware Security Updates | Included |
Physical & Environmental
Service Delivery Location | Customer Premises (On-Site) |
Response Time (for Dispatch) | Next Business Day (standard) |
Environmental Coverage | Worldwide where APC services are supported |