| Service Type | 5-Year Service Coverage with Monitoring and Dispatch | 
| Service Duration | 5 Years | 
| Target Equipment | Devices with Network Management Card (NMC) installed | 
| Product Form Factor | Service/Support Agreement | 
| On-Site Support | Yes | 
| Proactive Monitoring | Included | 
| Dispatch Type | On-Site Dispatch | 
| Service Availability | Business Hours (standard), with option for escalation | 
| Renewable | Yes | 
APC 5YR Service Coverage with Monitoring & Dispatch - NMC Required
 
 

Key Benefits
 
            
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- Provides long-term operational security with five years of professional-grade service.
- Reduces downtime through remote monitoring and priority dispatch support.
- Enables compliance with TAA regulations, suitable for government or institutional use.
Product Overview
The APC 5-Year Service Coverage with Monitoring & Dispatch (Part No. WMD5YOSNBD-SP-08) provides extended support specifically for equipment with a Network Management Card (NMC) installed. This service includes proactive monitoring, fast on-site dispatch, and full TAA compliance, making it ideal for enterprise and government environments. Manufactured in the United States, it ensures consistent reliability and reduced downtime over a five-year period, offering businesses a dependable service lifecycle strategy.
Specifications
                      Product Overview
                      
                    
                    
                      Cloud Management & Licensing
                      
                    
                    | Remote Monitoring | Yes, via APC Network Management System | 
| APC EcoStruxure IT Integration | Supported | 
| Cloud Access Platform | EcoStruxure Asset Advisor | 
| License Included | Yes (during service duration) | 
| Cloud Dashboard Access | Yes | 
| Mobile App Alerts | Supported | 
| Analytics & Reporting | Included via monitoring portal | 
                      Compliance & Origin
                      
                    
                    | Country of Origin | United States | 
| TAA Compliant | Yes | 
| Green Premium Certified | Yes | 
| RoHS Compliance | Yes | 
| REACH Compliance | Yes | 
| ISO Certification | ISO 9001 | 
                      Additional Features
                      
                    
                    | Dedicated Technical Support | Included | 
| Service Activation Method | Registration upon purchase | 
| Contract Type | Multi-Year Extended Service Agreement | 
| Monitoring Platform | Remote Monitoring Service via Schneider Electric | 
| Customer Notification Method | Email, SMS, and dashboard alerts | 
| Part Number Compatibility | Compatible with all NMC-enabled APC devices | 
| Field Service Technician Dispatch | Automatic upon incidents detected | 
| Support Channel Access | Phone, email, web portal | 
                      Interfaces
                      
                    
                    | Network Management Card (Required) | Yes (for Monitoring & Dispatch enablement) | 
                      Advanced Security Features
                      
                    
                    | Secure Monitoring Communication | Yes (via encrypted network protocols) | 
| Role-Based Access Control | Included in NMC | 
| Firmware Security Updates | Included | 
                      Physical & Environmental
                      
                    
                    | Service Delivery Location | Customer Premises (On-Site) | 
| Response Time (for Dispatch) | Next Business Day (standard) | 
| Environmental Coverage | Worldwide where APC services are supported | 
 
               
     
    