Product Type | Advantage Ultra Service Plan |
Supported Equipment | APC Galaxy 3500 or SUVT 30 kVA UPS |
Service Duration | 1 Year |
Installation Age Requirement | 10 Years Installed System |
Service Features | Proactive maintenance, parts replacement, expert field support |
Service Application | High-demand and mission-critical UPS applications |
TAA Compliant | Yes |
APC Advantage Ultra Plan for Galaxy 3500/SUVT 30kVA UPS (1 Year, 10-Year Install)


Key Benefits

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- Designed for aging UPS systems, ensuring continued reliability beyond 10 years of operation.
- Ideal for compliance-sensitive environments with proven TAA certification.
- Backed by APC expertise, delivering support from a trusted industry leader in power protection.
Product Overview
The APC (1) Year Advantage Ultra Service Plan supports Galaxy 3500 or SUVT 30 kVA UPS systems that have been in operation for 10 years. Designed for high-demand and mission-critical operations, it offers proactive maintenance, parts replacement, and expert field services to maximize system uptime. With TAA compliance, it is suitable for federal and government procurement. While the general scope is described, detailed coverage specifics are not stated and must be confirmed directly with the manufacturer or service provider.
Specifications
Product Overview
Cloud Management & Licensing
Cloud Management Platform | EcoStruxure IT (optional, not included with service) |
License Included | No |
Remote Monitoring Support | Yes, if separately deployed with EcoStruxure IT |
Advanced Security Features
Secure Service Delivery | Performed by certified APC field engineers |
Onsite Service Security | Yes, site-secure expertise and parts handling |
Service Coverage Details
Preventive Maintenance Visits | Included (Frequency as defined by APC contract) |
Emergency Onsite Response Time | Defined by service level agreement (SLA) |
Service Availability | Available in supported regions through APC Global Services |
Spare Parts Included | Yes (as per Ultra Plan terms) |
Field Service Engineer Dispatch | Included during service period |
Hardware Diagnosis & Repair | Included |
Firmware Update Support | Included where applicable |
Battery Maintenance Assistance | Yes (for supported battery systems) |
Capacitor and Fan Replacement Coverage | Covered under Ultra Plan terms |
24/7 Technical Support Access | Yes |
Lifecycle Management Expertise | Included |
Service Contract Type | Post-Warranty Maintenance and Monitoring |
Plan Term Level | Ultra (highest service tier from APC) |
Contract SKU | WADVULTRAM-G3-23 |
Product Category | Service / Support |
Subcategory | Maintenance Plans |
Compatible UPS Model | Galaxy 3500 / Galaxy SUVT |
Compatible UPS Capacity | 30 kVA |
Service Code | WADVULTRAM-G3-23 |
Repair Parts Logistics | Managed directly by APC support services |
Interfaces
Remote Service Capability | Yes, via APC certified field engineers (limited details available) |
Compliance & Origin
Country of Origin | United States |
TAA Compliance | Yes |
Procurement Eligibility | Federal and government use |
Physical & Environmental
Onsite Installation Required | No—service applies to already-installed units |