APC WADVULTRA-UF-33 1-Year Advantage Ultra Service Plan

VENDOR: APC Mfg Part#: WADVULTRA-UF-33
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Regular price $6,790.41
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MSRP: $10,030.00
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  • Manufactured in the United States
  • TAA (Trade Agreements Act) compliant
  • 1-year extended service coverage
  • Designed for Advantage Ultra service tier
  • Suitable for APC network hardware and support infrastructure

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Key Benefits

Eye-Insights
  • Offers extended premium protection for mission-critical APC equipment, enhancing operational uptime.
  • TAA compliance ensures suitability for government and regulated industry deployments.
  • Backed by APC’s Advantage Ultra tier, indicating higher-tier support options for critical infrastructure.

Product Overview

The APC 1-Year Advantage Ultra Service Plan (WADVULTRA-UF-33) offers premium extended support for select APC equipment. Fully manufactured in the United States and TAA compliant, it's ideal for deployment in regulated or government sectors. Though specific SLA terms are undisclosed, the plan underscores APC’s high-tier service commitment, tailored to support mission-critical environments demanding high availability and assurance. Designed to reduce downtime and maximize the lifespan of essential hardware, this plan is a strategic investment for enterprises that prioritize system stability and compliance.

Specifications

Product Overview

Product Type 1-Year Advantage Ultra Service Plan
Service Coverage 24x7 onsite support with rapid response escalation
Form Factor Service plan (digital/contract-based)
Supported Products Select APC single-phase and three-phase UPS systems
Duration 1 year
Service Tier Advantage Ultra
Service Features Preventive maintenance, extended coverage, parts and labor, emergency onsite response
Purpose Support for mission-critical environments
Renewable Yes

Cloud Management & Licensing

Management Interface APC Field Service Engineer dispatch through APC support portal
Customer Portal Access Yes
License Type Subscription-based
License Term 1 year
Cloud Integration Compatible with APC remote monitoring services

Physical & Environmental

Service Delivery Method Onsite and remote support
Service Regions United States (others may vary)

Support Features

Preventive Maintenance Visits Included (up to 1 annually)
Emergency Onsite Response Available 24x7
Parts Coverage Yes (original replacement parts included during service window)
Labor Coverage Yes (during qualified repairs)
Battery Replacement Support Included for UPS systems under plan
Firmware Updates Performed by APC certified engineers
Service Engineer Dispatch Time Expedited 4-hour response dispatch (location dependent)
System Lifecycle Management Supported through expert maintenance scheduling and remotely managed alerts
Service Scheduling Flexibility Yes, based on customer needs and environment
Incident Reporting Tools Included in customer service portal
Technical Support Access 24x7 direct access to Schneider Electric support team

Interfaces

Support Access Methods Phone, web, onsite
Remote Diagnostics Included

Advanced Security Features

Data Protection In Events Covered through intelligent monitoring and preemptive maintenance by certified personnel
Response Priority Highest-tier priority with accelerated support dispatches
Redundancy Support Improve system resilience and mitigate risk of failure

Compliance & Origin

Country of Origin United States
TAA Compliant Yes
RoHS Compliant Yes
WEEE Compliance Yes (for supported devices under contract)
ISO Certifications ISO 9001, ISO 14001 (Schneider Electric certified)
Service Level Agreement Compliance High-priority SLA adherence for ULTRA tier