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CISCO 24X7X4OS UCS 6454 FI Troubleshooting Service

VENDOR: CISCO Mfg Part#: CON-OSPT-SPFI6454
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$3,409.52
$3,409.52
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MSRP: $3,429.00
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  • 24x7 troubleshooting support with 4-hour on-site response
  • Designed specifically for Cisco UCS 6454 Fabric Interconnect
  • TAA-compliant for use in government and public sector environments
  • Made in the United States, indicating high-grade OEM backing
  • Must be purchased with qualifying hardware or service agreement

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Key Benefits

Eye-Insights
  • Ideal for environments requiring rapid fault recovery and 24/7 system confidence.
  • Supports mission-critical operations through immediate access to Cisco's expert technical resources.
  • Assures compliance with TAA requirements, making it a strategic asset for public sector clients.

Product Overview

The Cisco 24X7X4OS UCS 6454 FI Troubleshooting Service (CON-OSPT-SPFI6454) offers 24/7 technical support with a 4-hour on-site response time for the UCS 6454 Fabric Interconnect. It is TAA-compliant and manufactured in the United States, making it suitable for government or regulated deployments. As part of a broader support strategy, it helps ensure minimal service disruption and rapid fault resolution. Note: This service is not sold standalone and must accompany eligible Cisco hardware or support agreements.

Specifications

Product Overview
Service Type 24x7x4 On-Site Troubleshooting Support
Supported Product Cisco UCS 6454 Fabric Interconnect
Service Availability 24 hours/day, 7 days/week
Response Time 4 hours on-site
Form Factor Service Contract
Service Duration Annual (duration varies by contract terms)
Coverage Type Troubleshooting and Fault Resolution
Hardware Coverage Must be linked to eligible Cisco hardware
Software Support Included with Service
Diagnosis Method Remote and On-Site
Product Category Network Maintenance/Support
Target Users Enterprise, Government, Regulated Sectors
Bundled Support Not sold standalone—must accompany Cisco agreement

Cloud Management & Licensing
Service Management Platform Cisco Smart Net Total Care Portal
Service Activation Via Cisco Smart Support Contract Number
Contract Type Cisco Operating System Support (OSPT)
License Requirement Tied to specific Cisco UCS hardware license
Included Features On-site troubleshooting, software support, hardware fault resolution
Customer Access 24/7 via Cisco TAC
Hardware Replacement Optional under extended contract levels

Physical & Environmental
Applies To Physical Product Cisco UCS 6454 Fabric Interconnect
Environment Suitability Data Center, Enterprise Network

Compliance & Origin
Country of Origin UNITED STATES
TAA Compliant Yes
Regulatory Suitability Eligible for U.S. Federal and Public Sector Deployments
Manufacturing Region North America

Advanced Security Features
On-Site Technician Screening Follows Cisco’s vetted staff policy for secure environments
Data Handling Policy Compliant with Cisco Trust Principles
Service Compliance Supports regulatory and information assurance requirements
Incident Resolution Tracking Included via Cisco TAC and contract reporting tools

Interfaces
Interface to Cisco Support Phone, Web Portal, On-Site
Cisco TAC Access Yes, 24/7 Global Technical Assistance Center
Remote Diagnostics Enabled for supported devices