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CISCO 3YR SNTC 8X5XNBD for CBS350 24-Port GE, 4x1G SFP

VENDOR: CISCO Mfg Part#: CON-3SNT-CBS350S2
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$180.40
$180.40
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MSRP: $181.43
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  • 3-year SNTC 8x5xNBD service coverage for CBS350 Managed Switch
  • Next-business-day hardware replacement
  • Support includes 24 GE ports and 4x1G SFP uplink ports
  • TAA compliant for government-regulated use
  • Country of origin: United States

Shipping & Returns

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Key Benefits

Eye-Insights
  • Ensures fast recovery with next-business-day hardware replacement for critical network infrastructure.
  • Meets compliance needs with full TAA certification and U.S. manufacturing origin.
  • Reduces IT operational costs by providing expert Cisco support without the need for internal redundancy.

Product Overview

The Cisco 3-Year SNTC 8x5xNBD support plan is a tailored service agreement for the CBS350 Managed 24-Port GE switch with 4x1G SFP uplinks. It offers 8x5 access to Cisco technical experts and next-business-day hardware replacement to ensure performance continuity. With TAA compliance and U.S.-based origin, it meets regulatory criteria for public-sector use. This service is ideal for minimizing downtime and maximizing infrastructure reliability across enterprise networks.

Specifications

Product Overview
Service Type Smart Net Total Care (SNTC)
Service Level 8x5xNBD (8 hours a day, 5 days a week, Next Business Day replacement)
Support Duration 3 Years
Supported Product Cisco CBS350 Managed 24-Port GE switch with 4x1G SFP
Service Coverage Hardware replacement and technical support
Form Factor Service Contract

Compliance & Origin
Country of Origin UNITED STATES
TAA Compliance Yes
Regulatory Certifications Meets Federal Acquisition Requirements for Public Sector
RoHS Compliance Yes
Export Control Classification Number (ECCN) 5A991

Advanced Security Features
Security Support Coverage Access to Cisco security advisories and software vulnerability remediation
Malware and Threat Intelligence Included through Cisco Talos updates
Technical Security Assistance Covered via Cisco TAC engineers

Wireless Features
Applicable to Wireless Devices No – this contract covers a wired Ethernet switch

Interfaces
Interface with Manufacturer Support Phone, Web, Email
Technical Support Access Remote via Cisco TAC (Technical Assistance Center)
Hardware Replacement Delivery Method On-site or shipment, depending on location

Cloud Management & Licensing
Management Interface Cisco Smart Net Total Care Portal
License Type Subscription-based
Smart Licensing Enabled Yes
Software Updates Included Yes, during subscription period
Term Length 3 Years
Renewal Option Available Yes

Physical & Environmental
Applies To Physical Hardware Cisco CBS350-24T-4G
Hardware Replacement Policy Next Business Day shipment for faulty product
Global Availability Yes, region-specific delivery terms apply

Additional Features
Access to Online Resources Yes, including knowledge base and software downloads
Product Updates Software patches and upgrades included
Case Management Portal Cisco Support Case Manager tool
Self-Diagnostics Tools Access Included with Smart Net Total Care