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Cisco 3YR SNTC 8x5xNBD for CBS350 48-Port GE, PoE, 4x1G SFP

VENDOR: CISCO Mfg Part#: CON-3SNT-CBS3504G
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$457.75
$457.75
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MSRP: $460.37
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  • 3-year Cisco Smart Net Total Care service
  • 8x5 support coverage with next business day response
  • Technical support for CBS300 Series devices
  • Includes both hardware and software assistance
  • TAA compliant and U.S. origin

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Key Benefits

Eye-Insights
  • Ensures high availability of CBS350 network infrastructure with NBD hardware replacement.
  • Enables compliance for government contracts through TAA certification.
  • Provides expert Cisco support and diagnostic tools to minimize downtime risk.

Product Overview

The Cisco 3-Year Smart Net Total Care (SNTC) 8x5xNext Business Day (NBD) service is designed to provide dependable technical support for CBS350 Managed 48-port GE PoE switches with 4x1G SFP. Tailored specifically for CBS300 Series systems, this support contract ensures device uptime with next business day replacement and access to expert Cisco support staff during business hours, 5 days a week.

Ideal for businesses that rely on uninterrupted network services, the SNTC plan offers peace of mind with comprehensive hardware and software support. TAA compliance and a U.S.-based country of origin underscore its suitability for government and enterprise deployments. Whether responding to equipment failures or seeking expert configuration advice, this plan helps reduce operational risk and improve return on your Cisco network hardware investment.

With Smart Net Total Care, enterprises gain not just break-fix support, but also access to smart diagnostics and advance replacement parts logistics—key tools to maintain consistent infrastructure performance and ensure long-term business continuity.

Specifications

Product Overview
Product Type Smart Net Total Care (SNTC) Support Contract
Service Term 3 Years
Supported Devices Cisco CBS350-48P-4G Managed Switch
Form Factor Subscription / Service Contract

Cloud Management & Licensing
Smart Net Total Care Portal Access Yes
Cloud-enabled Diagnostics Yes
License Term 3 Years
Management Interface Cisco Smart Net Total Care Portal
Smart Capabilities Asset visibility, alerts, product lifecycle data

Advanced Security Features
Security Advisory Access Included via Cisco Support Portal
Firmware Vulnerability Alerts Yes
Role-Based Access Control (for support portals) Yes

Interfaces
Applies To Model Interface 48 x GE RJ-45 ports, 4 x 1G SFP uplinks

Service Coverage Details
Service & Support Type Network Services / Support
Service Included Technical support and advance hardware replacement
Response Time Next Business Day
Availability 8x5 (8 hours a day, 5 days a week)
Hardware Replacement Next Business Day Advance Replacement
Software Support Yes, included
Smart Diagnostics Included
System Covered CBS300 Series
Contract Type Cisco SmartNet Total Care (SNTC)

Compliance & Origin
TAA Compliance Yes
Country of Origin United States

Physical & Environmental
Supported Hardware Environment CBS350 Series – Rack-mountable switch

Technical Support Features
Configuration Assistance Yes
Operating System Updates Included
24x7 Online Tools Yes
Case Management Enabled through Cisco Support Portal
Expert Access Cisco Technical Assistance Center (TAC)
Service Delivery Method Remote diagnosis and advance replacement
Service ID / Part Number CON-3SNT-CBS3504G
Product Family CBS300 Series / CBS350 model
Subscription Type Hardware Maintenance, Update Access & Diagnostics