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CISCO CON-3OSP-ISR1104G 3YR SNTC Support for ISR1100 Router

VENDOR: CISCO Mfg Part#: CON-3OSP-ISR1104G
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$381.82
$381.82
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MSRP: $384.00
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  • 3-Year Smart Net Total Care (SNTC) service support
  • 24x7x4OS — 24-hour coverage with 4-hour on-site hardware replacement
  • Support for ISR1100 Series Router with 4 LAN/WAN Ethernet ports
  • TAA-compliant for federal procurement
  • Country of origin: United States

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Key Benefits

Eye-Insights
  • Provides critical 4-hour hardware replacement to minimize network downtime.
  • Delivers 24x7 access to Cisco support engineers for faster issue resolution.
  • Meets TAA compliance requirements, suitable for government and regulated sectors.

Product Overview

The CISCO CON-3OSP-ISR1104G is a 3-Year Smart Net Total Care (SNTC) support plan for the ISR1100 Series Router. It delivers 24x7 access to Cisco technical expertise and includes a 4-hour hardware replacement service to keep mission-critical systems online. The service is TAA-compliant and based in the United States, offering compliance with federal procurement requirements. This support plan is suitable for minimizing downtime and ensuring operational stability in enterprise and government IT environments.

Specifications

Product Overview
Service Type Smart Net Total Care (SNTC)
Covered Product Cisco ISR1100 Series Router
Service Duration 3 Years
Service Availability 24x7
Onsite Support 4-Hour Onsite Hardware Replacement
Support Coverage Hardware and Software Support
Form Factor Service Contract

Compliance & Origin
Country of Origin United States
TAA Compliant Yes
Federal Procurement Eligibility Yes
Compliance Standards TAA

Support Deliverables
Cisco Technical Assistance Center (TAC) Access 24x7
Hardware Replacement SLA 4 Hours
Software Updates and Upgrades Included
Online Support Resources Cisco Support Portal Access
Diagnostics and Alerts Proactive Diagnostics via Smart Services
Case Tracking Included in Portal
Product Lifecycle Management Included
Customer Reporting Dashboard Available via SNTC Portal
Entitlement Management Automated via Cisco Smart Services

Cloud Management & Licensing
Included Cloud Features Smart Net Total Care Portal Access
License Term 3 Years
Management Interface Cisco Smart Net Total Care Web Portal

Advanced Security Features
Security Advisory Access Included through Cisco Support
Firmware Updates Included for Supported Device
Patch Management Provided Under Active Contract
Threat Intelligence Integration Available via Cisco Services

Coverage Scope & Eligibility
Eligible Device Family Cisco ISR1100 Series
Contract Type SNTC 3-Year Service Contract
Delivery Method Remote + Onsite (for HW Replacement)
Renewable Yes
Transferability Subject to Cisco Terms
Activation Requirements Valid Cisco Smart Account and Registered Device
Hardware Failure Support Yes, within SLA